TEC Products

Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2

Broadbase Continues to Expand

by L. Talarico ... applications by combining Broadbase's customer analytics and ATG's personalization engine. ... an alliance with Ericsson that promises to bring CRM applications to ... http:/.../Research/ResearchHighlights/eCommerce/2000/10/news_analysis/NA_EC_LJT_10_05_00_1.asp - 8k Summary: Broadbase continues its string of alliances and acquisitions by purchasing Servicesoft. The $645M purchase is a response to the increasing demand for single vendor solutions for operational and analytical CRM applications. This news comes less than four months after E.piphany bought Octane Software to

Quote-to-order: A Newcomer Causes a Stir in the Market

by P.J. Jakovljevic ... or on-premise platforms, and can integrate with Siebel [Oracle]CRM On Demand or on ... with other technology and service providers to include ATG, Xactly Corporation ... http:/.../Research/ResearchHighlights/CRM/2008/08/research_notes/VN_CR_PJ_08_20_08_1.asp - 28k Summary: A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some traditional vendors that once defined the product configuration space in the 1990s have since left the market.