Customer Relationship Management Strategies Part Four: Strategies ...

by Mike Holland and Trinh Abrell ... and management, we will expand on specific customer relationship management (CRM) system ... y amount, increase profit margin by x dollars, decrease attrition by y ... http:/.../Research/ResearchHighlights/Crm/2005/02/research_notes/MI_CR_XMH_02_17_05_1.asp - 24k Summary: Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics will create a smooth running CRM machine in your compan

Product Lifecycle Management: Expediting Product Innovation

by R. Nagarajan ... For this reason, CAD data management is considered as the heart of PLM ... system of storing product data, they do not need to worry about human resource attrition. ... http:/.../Research/ResearchHighlights/PLM/2006/10/research_notes/MI_PL_XRN_10_20_06_1.asp - 15k Summary: The highly competitive product manufacturing market makes true product lifecycle management (PLM) inevitable. PLM helps companies map product requirements to features, obtain control over product data, preserve product knowledge assets, and enter into the new paradigm of modular product development.

Product Lifecycle Management: Expediting Product Innovation

by R. Nagarajan ... For this reason, CAD data management is considered the heart of PLM. ... system for storing product data, they do not need to worry about human resource attrition. ... http:/.../Research/ResearchHighlights/PLM/2008/08/research_notes/MI_PL_XRN_08_11_08_1.asp - 15k Summary: The highly competitive product manufacturing market makes true product lifecycle management (PLM) inevitable. PLM helps companies map product requirements to features, obtain control over product data, preserve product knowledge assets, and enter into the new paradigm of modular product development.

Ardent Software: Will Informix Merger Affect their Success?

by M. Reed ... of Cloudscape, which brought a 100% pure-Java database management system into ... the products, clear product focus, and the ability to prevent employee attrition. ... http:/.../Research/ResearchHighlights/DataWarehousing/2000/04/research_notes/VN_DW_MFR_04_10_00_1.asp - 15k Summary: With Informix’s completion of its acquisition of Ardent Software, it remains to be seen how effective this marriage will be, and whether Ardent will be allowed autonomy to continue its success in the extract/transform/load and data integration infrastructure.

The Customer Relationship Management Vision: It Starts with ...

by Michael Chuchmuch ... future relationship look like—to customers, employees, management, and executives ... services “number one.” In addition, attrition increased and ... http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_XMC_12_19_07_1.asp - 23k Summary: An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and relationships.

Supply Chain Management Audio Conference Transcript

by Steve McVey ... chain management entrants, the implementation expertise and industry knowledge of Manugistics' support staff has shown some signs of loss due to attrition. ... http:/.../ResearchHighlights/BusinessApplications/2000/06/research_notes/EN_BA_SRM_06_23_00_1.asp - 52k Summary: This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS, to conduct a live real time evaluation and selection. It then reviewed the critical differentiating supply chain management crite

Will 2001 Be The Year Of Baan’s Miraculous Comeback?<br> ...

by P.J. Jakovljevic ... The company has, at least, addressed the existing North American customer base attrition, partly by its senior management personally reassuring the major ... http:/.../Research/ResearchHighlights/BusinessApplications/2001/01/news_analysis/NA_BA_PJ_01_26_01_1.asp - 16k Summary: December 2000 was the month of increased press release activity at Baan. In 2001, will the market witness a remarkable comeback of this once almost written off vendor?

Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron ...

by P.J. Jakovljevic ... during multiple transitions, Baan has, at least, addressed the existing customer base attrition, partly by its senior management personally reassuring the ... http:/.../Research/ResearchHighlights/Erp/2003/07/research_notes/EN_ER_PJ_07_12_03_1.asp - 17k Summary: Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and hardly resembling its 1999/2000 incarnation - this time the vendor was rather a victim of its now ex parent's 'sins' than of self-inflicted wounds, w

Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part ...

by P.J. Jakovljevic ... The company has, at least, addressed the existing North American customer base attrition, partly by its senior management personally reassuring the major ... http:/.../Research/ResearchHighlights/Erp/2003/05/research_notes/EN_ER_PJ_05_07_03_1.asp - 19k Summary: Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile investment. Recently-announced technology developments seem to be in sync with the market's trends, and leaning shrewdly towards the requirements of hol

Stemming the Loss of Knowledge Capital: A Business Fix for ...

by Christina Park and Wayne Thompson ... Natural employee attrition, such as departures or layoffs, inevitable retirement ... should introduce efficient and effective knowledge management strategies across ... http:/.../Research/ResearchHighlights/PLM/2007/11/research_notes/MN_PL_CP_11_05_07_1.asp - 15k Summary: The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope lies in introducing knowledge management strategies across the enterprise—before it’s too late.