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Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?modelid=500&catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2&productId=864

Customer Relationship Management (CRM) - Consultants

... Customer Relationship Management (CRM) - Consultants. Learn more 4TechWork. 4TechWork Overview. 4TechWork has developed Ohio’s premier ... http:/.../showcases/consultants/cat/87128/Customer-Relationship-Management-CRM.html - 101k - 2008-08-28

A Customer Relationship Management Solution Aims To Cover all the ...

by Osman Baig and Shahid Hannan ... such as technology, health care, education, banking and finance ... criteria rating definitions please consult The Customer Relationship Management (CRM) Rating ... http:/.../Research/ResearchHighlights/CRM/2006/08/research_notes/PN_CR_OB_08_17_06_1.asp - 29k - 2006-08-17 Summary: Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

Sybase and MicroStrategy Team on Vertical Market Portal ...

by M. Reed ... performance management and customer relationship management include marketing ... loyalty analysis, customer care analysis ... Healthcare, Retail Banking, Credit Card ... http:/.../Research/ResearchHighlights/DataWarehousing/1999/11/news_analysis/NA_DW_MFR_11_10_99_2.asp - 6k - 1999-11-10 Summary: 'EMERYVILLE, Calif., Nov. 1 /PRNewswire/ -- Sybase , Inc. (Nasdaq: SYBS) today announced a comprehensive, multi-year licensing, technology and service agreement with MicroStrategy Incorporated (Nasdaq: MSTR). The alliance offers customers MicroStrategy's Intelligent E-Business software coupled with cus

Enterprise Incentive Management Leader Responds to Market Demands

by P.J. Jakovljevic ... Such industries include retail banking (22 percent of the install base ... ERP), sales force automation (SFA), and customer relationship management (CRM) companies ... http:/.../Research/ResearchHighlights/ERP/2006/12/research_notes/VN_ER_PJ_12_11_06_1.asp - 15k - 2006-12-11 Summary: The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for some of the largest companies in the world.

Marquee Vendors Partner for Deepening Inherent CRM and BI Links

by P.J. Jakovljevic ... into the dubious partner relationship management (PRM) realm ... offers an integrated customer management strategy that ... and consumer retail banking customers in ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/EN_CR_PJ_08_17_05_1.asp - 16k - 2005-08-17 Summary: Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and il

SPSS Has A New ShowCase

by M. Reed ... also concentrates on telecommunications, healthcare, banking, finance, insurance ... Customers evaluating customer relationship management products (and who isn't ... http:/.../Research/ResearchHighlights/DataWarehousing/2000/11/news_analysis/NA_DW_MFR_11_14_00_1.asp - 8k - 2000-11-14 Summary: On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees a large part of its future in the analytical CRM market, and will use ShowCase to bolster staff and expertise levels.

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & ...

by P.J. Jakovljevic ... value of its existing relationship, repeatedly asking ... Amdocs' modules to improve customer intimacy (such as ... industry includes retail banking, commercial banking ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_05_05_1.asp - 24k - 2005-08-05 Summary: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

SAP Gives in to CRM (Part Time) Matrimony

by P.J. Jakovljevic ... will deliver a new quality in customer relationship management.". ... by all employees with a customer-facing role. ... business needs of the banking, insurance, high ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/05/news_analysis/NA_BA_PJ_05_31_00_1.asp - 13k - 2000-05-31 Summary: On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

Sizing the Enterprise Incentive Management Opportunity And the ...

by P.J. Jakovljevic ... Thus, a banking EIM package must help manage incentive compensation for branch ... the chances are a tool offered by a customer relationship management (CRM) or ... http:/.../Research/ResearchHighlights/HumanResources/2006/12/research_notes/MN_HR_PJ_12_01_06_1.asp - 32k - 2006-12-01 Summary: Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex compensation systems will be well positioned to take advantage of the major growth projected in the EIM market.

The Evolution of Enterprise Resource Planning Includes Service ...

by Neil Stolovitsky ... vertical markets, including health care, government, higher education, banking, insurance, and ... Customer relationship management, Higher education components. ... http:/.../Research/ResearchHighlights/ERP/2006/12/research_notes/MN_ER_NS_12_06_06_1.asp - 16k - 2006-12-06 Summary: Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.