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Results 1 - 10 of about 43 for Benchmark CRM.
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TEC Products
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CRM: The Truth, The Whole Truth And Nothing But The Truth(For A ...
| by Dick Lee/Caribou Lake |
... Although we have no benchmark data for comparison, that percentage is almost
certainly growing, shrinking
CRM software sales potential. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/02/research_notes/MI_CR_XDL_02_15_03_1.asp - 21k - 2003-02-15 |
| Summary: Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock if it indeed reaches ROI-has
long frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only
alternative to being forewarned may be leaping into enterpr
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Geac Announces Q3 Results and Acquires CRM Vendor
| by P.J. Jakovljevic |
... And what about the Geac's SmartEnterprise ERP product suite's CRM extension? ... &
maintenance revenue ratio of 23%/77%, compared to the industry benchmark of 38 ...
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| http:/.../Research/ResearchHighlights/BusinessApplications/2000/04/news_analysis/NA_BA_PJ_04_20_00_1.asp - 12k - 2000-04-20 |
| Summary: Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider
to the apparel, footwear, and textile industries.
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A Tectonic Shift in Communications Customer Life Cycle Management
| by P.J. Jakovljevic |
... To that end, the ICM Benchmark Service will facilitate creation of an ICM ... not purchased
its
billing or customer relationship management (CRM) system, including ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_04_05_1.asp - 18k - 2005-08-04 |
| Summary: Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998.
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Lose the Starry Eyes, Analyze: Reviewing the Ideal Candidate for ...
| by Josh Chalifour |
... one of most important modules, but that was before we adjusted the benchmark. ... these,
in figure
5, only the customer relationship management (CRM) group seems ...
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| http:/.../ResearchHighlights/TechnologySelections/2003/06/research_notes/VN_TS_JEC_06_16_03_1.asp - 18k - 2003-06-16 |
| Summary: This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th
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Cambio en la gesti el ciclo de vida de los clientes de ...
| by P.J. Jakovljevic |
... Para ello, el ICM Benchmark Service facilitará la creación de una estrategia de
ICM ... o gestión
de las relaciones con los clientes (CRM), incluyendo gestión ...
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| http:/.../es/Research/ResearchHighlights/CRM/2005/08/research_notes/es/VN_CR_PJ_08_04_05_1.asp - 20k |
| Summary: Amdocs anunci cientemente una remodelaci ompleta de su filosof de mercadotecnia y de su oferta para los clientes, y
cree que ser l cambio m importante desde la oferta p blica inicial de la empresa, en 1998.
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Benchmarking: How Am I Really Performing?
| by James E. Dion |
... Why Should I Do It? The most compelling reason to benchmark our activities is
that it will help us be
better retailers. ... What Do I Benchmark? ...
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| http:/.../Research/ResearchHighlights/CRM/2006/06/research_notes/TU_CR_XJD_06_26_06_1.asp - 20k - 2006-06-26 |
| Summary: Benchmarking, as defined by the dictionary, is 'a standard against which something can be measured or assessed.' But what
is benchmarking? What does it do? Why should I do it? What do I benchmark? And how can it help me?
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Amdocs Overhauls Its Marketing
| by P.J. Jakovljevic |
... integrated components such as self-service, billing, CRM, order management ... scalability
and
availability, as demonstrated through recent benchmark tests using ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_03_05_1.asp - 17k - 2005-08-03 |
| Summary: Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability.
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Baan Resurrects Multi-Dimensionally Part 1: Recent Announcements
| by P.J. Jakovljevic |
... Other Baan customers in this market include MSL, Benchmark Electronics and ... with an
integrated
range of applications covering ERP, CRM, SCM, collaborative ...
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| http:/.../Research/ResearchHighlights/Erp/2002/02/research_notes/EN_ER_PJ_02_18_02_1.asp - 19k - 2002-02-18 |
| Summary: Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives?
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Business-to-business Price Segmentation Outlined and Explained
| by P.J. Jakovljevic |
... Thy Market Segment's Price Response and research/ResearchHighlights/CRM/2007/05 ... possible
to cluster historical transactions and to benchmark contemplated future ...
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| http:/.../Research/ResearchHighlights/CRM/2007/05/research_notes/TU_CR_PJ_05_25_07_1.asp - 23k - 2007-05-25 |
| Summary: The central premise of price segmentation, especially in business-to-business environments, is that pricing should be consistent
for similar deals. The process quantifies similarity by empirically determining which deal circumstances affect price response,
enabling companies to benchmark prices against s
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Navision Enhances Its e-Vision And Looks To Expand Vertically
| by P.J. Jakovljevic |
... New to the customer relationship management (CRM) offering is a range of capabilities ...
on
October 8, Navision announced the result of a benchmark that an ...
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| http:/.../Research/ResearchHighlights/Erp/2001/11/research_notes/EN_ER_PJ_11_28_01_1.asp - 14k - 2001-11-28 |
| Summary: By posting a profitable year while delivering different flavors of products to satisfy many fastidious tastes and by offering
an attractive value proposition to its channel, Navision could be telling us that the appropriate offering might be the recipe
to thrive even during difficult economic climate.
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