It’s About Process (or the Ability to be Responsive) -- Part III ...

... Material/Merchandize Authorization), NFR (New Feature Request), ECN (Engineering Change Notice), NPR (New Product Release), Bug Tracking, Engineering Change ... blog.technologyevaluation.com/.../08/18/it’s-about-process-or-the-ability-to-be-responsive-part-iii/ - 45k - 2008-08-18

Gosh, There sa Bug in Windows 98

by C. McNulty ... to use DOS commands for accessing the keyboard, printer and other devices, said Eric Bowden, general manager of BugNet.com, an online bug-tracking service. ... http:/.../Research/ResearchHighlights/HardwareOS/2000/04/news_analysis/NA_HW_CFM_04_05_00_1.asp - 6k - 2000-04-05 Summary: There s a system security hole that can crash your Windows 95 or 98 system. How long has it taken Microsoft to fix it? Three months and counting.

Tenrox

... Billing & Charge back, Portfolio Management, Project Accounting, Timesheet Management, Expense Reporting, Help Desk, Bug Tracking, Requisitioning and Purchasing ... http://www.technologyevaluation.com/showcases/technology-Directory/D/9053/Tenrox.html - 10k - 2008-08-22

Are ASP Applications Right for You? Part 2: Decision Criteria

by Miles Szczurek ... Is there an online bug tracking mechanism for clients to review and to prioritize fixes to internal software? What companies are currently using the system? ... http:/.../ResearchHighlights/TechnologySelections/2001/08/research_notes/TU_TS_XMS_08_24_01_1.asp - 20k - 2001-08-24 Summary: Whether an application is best implemented as an ASP provided application or service, built in-house or purchased, generally depends on the same criteria as what would be used for outsourcing a function or process. This part details that criteria.

Outsourcing, Applications Software:Kingdee Software Technology ...

... It offers maintenance on legacy systems and its web-based bug tracking system classifies customer problems and offers system solutions accordingly. ... http:/.../Outsourcing-Applications-Software/Kingdee-Software-Technology-Custom-Development.html - 4k - 2008-08-21

Interview with Karl Fogel of Subversion and CollabNet

by Josh Chalifour ... is that they get a unified user account management system and various other forms of integration between the version control, the bug tracking, the mailing list ... http:/.../Research/ResearchHighlights/FreeOpenSource/2005/07/research_notes/RN_FS_JC_07_27_05_1.asp - 33k - 2005-07-27 Summary: Karl Fogel is a founding developer of the Subversion project and is employed by CollabNet. In the following interview, Karl covers key social aspects of coordinating developers as well as the difficulties and advantages of managing an open source, distributed development project.

Customer Relationship Management Strategies Part Two: Creating ...

by Mike Holland and Trinh Abrell ... Establish a bug tracking/error reporting tool and follow up with your users. You could not pay someone to do a better job of testing than your users. ... http:/.../Research/ResearchHighlights/Crm/2005/02/research_notes/MI_CR_XMH_02_15_05_1.asp - 34k - 2005-02-15 Summary: CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

It’s About Process (or Ability to be Responsive) -- Part II » ...

... At the lower end of the market there are a slew of workflow-based software packages addressing specific processes, such as bug or issue tracking systems. ... blog.technologyevaluation.com/.../2008/08/06/it’s-about-process-or-ability-to-be-responsive-part-ii/ - 45k - 2008-08-06

It’s About Process (or Ability to be Responsive) -- Part II » ...

... At the lower end of the market there are a slew of workflow-based software packages addressing specific processes, such as bug or issue tracking systems. ... blog.technologyevaluation.com/.../it%25E2%2580%2599s-about-process-or-ability-to-be-responsive-part-ii/ - 45k - 2008-08-06

RTI's CRM Applications Rivals The Major League Providers

by Kevin Ramesan ... the requirements of software companies that are providing support, bug fixes, new ... an Inventory Management module that helps companies in tracking and analyzing ... http:/.../Research/ResearchHighlights/Crm/2003/08/research_notes/VN_CR_KR_08_15_03_1.asp - 13k - 2003-08-15 Summary: Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI