Looking for content related to CRM Analytics |
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CRM Analytics Brings More Profitability
| by Kevin Ramesan |
... CRM Analytics Brings More Profitability Kevin Ramesan - December 21, 2002. 1. Business
Process
Automation Requires a Well-Established Strategy. ...
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| http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/MI_CR_KR_12_21_02_1.asp - 9k - 2002-12-21 |
| Summary: Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
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CRM for Financial and Insurance Markets RFP Template
... Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM
Analytics,
Call Center and Customer Service, Professional Services Automation ...
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| http://rfp.technologyevaluation.com/store.asp?catid=2&productid=897 - 27k - 2007-12-04 |
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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...
| by Lou Talarico & Kevin Ramesan |
... Exact Software took first place in CRM Analytics and e-CRM, while Genesis Global
Technologies
took first place in Call Center and Customer Service and Industry ...
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| http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_19_03_1.asp - 20k - 2003-04-19 |
| Summary: Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison
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Insight RT - Workflow
... analytics, analytics, analytics crm analytics, crm analytics,
crm analytics customer
acquisition, customer acquisition, customer acquisition customer feedback ...
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| http://directory.technologyevaluation.com/profile.aspx?vid=9532 - 5k |
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Customer Relationship Management (CRM) RFP Templates
... Including: Insurance and Investment, Marketing Automation, Sales Force Automation
(SFA), CRM Analytics,
Call Center and Customer Service, Professional Services ...
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| http://rfp.technologyevaluation.com/store.asp?catid=2 - 31k - 2007-12-04 |
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I-Impact Predicts Your Customer Retention!
| by Vaugh Preston |
... Integration including PeopleSoft adding a new analytics tool, the SAP CRM
analytics upgrade,
and Siebel getting more analytical. ...
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| http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/VN_CR_XVP_01_30_04_1.asp - 12k - 2004-01-30 |
| Summary: More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to
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Why Are CRM and Analytics Intrinsically Connected?
| by P.J. Jakovljevic |
... Why Are CRM and Analytics Intrinsically Connected? ... Of these, that latter two areas,
SFA and MA best illustrate the interconnection between CRM and analytics. ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.asp - 21k - 2005-08-16 |
| Summary: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems.
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Interelate: More on Tap Than Apps
| by L. Talarico |
... Interelate, a customer intelligence ASP, bundles applications and industry expertise
in data analysis, database
marketing, analytics, and CRM to deliver an ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k - 2000-09-15 |
| Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical
CRM service offerings that promise to provide more value
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SPSS Has A New ShowCase
| by M. Reed |
... of ShowCase and SPSS will accelerate our delivery of CRM analytic solutions, bringing
more products
to customers and prospects just as the CRM Analytics and AS ...
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| http:/.../Research/ResearchHighlights/DataWarehousing/2000/11/news_analysis/NA_DW_MFR_11_14_00_1.asp - 8k - 2000-11-14 |
| Summary: On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees
a large part of its future in the analytical CRM market, and will use ShowCase to bolster staff and expertise levels.
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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
| by Randy Garland |
... of 2001, key PeopleSoft releases included PeopleSoft Portals, containing Employee,
Customer, and Supplier portals;
PeopleSoft CRM Analytics, which includes ...
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| http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TN_CR_RGG_11_26_01_1.asp - 28k - 2001-11-26 |
| Summary: PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list
of application offerings. In the last few years, in the
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