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Customer Relationship Management (CRM) Software Evaluation Reports
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PeopleSoft Completes Acquisition of Vantive; Vantive CRM ...
by P.J. Jakovljevic
... ÿþ PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate
with PeopleSoft and Other ERP Systems PJ Jakovljevic- January 21st, 2000. ...
http:/.../Research/ResearchHighlights/BusinessApplications/2000/01/news_analysis/NA_BA_PJ_01_21_00_1.asp - 8k - 2000-01-21
Summary: On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shar

RTI's CRM Applications Rivals The Major League Providers
by Kevin Ramesan
... ÿþ RTI's CRM Applications Rivals The Major League Providers Kevin Ramesan - August
15, 2003. 1. Event Summary. 2. Product Definition. 3. User Recommendations. ...
http:/.../Research/ResearchHighlights/Crm/2003/08/research_notes/VN_CR_KR_08_15_03_1.asp - 12k - 2003-08-15
Summary: Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI

顧客関係管理(CRM)とは何なのか、なぜ要るのか ...
by Glen Petersen
... credible measures of improvement. There are a number of CRM applications
that provide a fairly unambiguous definition of benefit. ...
http:/.../ja/Research/ResearchHighlights/CRM/2008/04/cmt/research_notes/ja/MI_CR_XGP_11_08_04_2.asp - 22k
Summary: こんにちは!TEC日本人スタッフの「かえで」です。みなさん、ITの英語記事を原文で読んだことはありますか?毎日、ビジネスの世界は目まぐるしく変化しています。そんな中、今日来た世界のニュースを今日読めるようになり

Integrating Customer Relationship Management through Software As A ...
by Jim Berkowitz
... Although at present, on-demand CRM applications make up a small segment of the overall
CRM market, throughout 2004 and 2005 the demand for CRM SaaS offerings ...
http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_06_05_1.asp - 17k - 2005-12-06
Summary: The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very differen

ERP Getting a New Breath of Fresh Air in Europe
by P.J. Jakovljevic
... ERP projects by 50 per cent, double the volume of business intelligence (BI) and
data warehousing (DW) projects and treble the use of CRM applications in the ...
http:/.../Research/ResearchHighlights/BusinessApplications/2000/08/news_analysis/NA_BA_PJ_08_04_00_1.asp - 9k - 2000-12-25
Summary: According to silicon.com, a leading European IT TV News Service, European companies are realizing the importance of customer oriented ERP applications and are set to dramatically increase their investment in related projects over the next two years.

The Changing Face of CRM » The TEC Blog
... In addition to CRM 2.0, we note below some other CRM applications. ... This may potentially
create a demand for focused contact center CRM applications. ...
blog.technologyevaluation.com/blog/2009/02/10/the-changing-face-of-crm/ - 47k - 2009-02-10

Customer Relationship Management: Evolution, Not Revolution
by Jane Affleck
... Typically, CRM applications fulfill one of three key functionalities related
to managing customer information: marketing, sales, or service. ...
http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/TU_CR_JA_09_24_07_1.asp - 15k - 2007-09-24
Summary: Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

Customer Relationship Management (CRM): Oncontact CRM by Oncontact ...
... Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that
automates the sales, marketing, and service areas of mid-market organizations. ...
http:/.../software/500-21181/Customer-Relationship-Management-CRM/Oncontact-Software-Oncontact-CRM.html - 3k - 2009-06-16

StayinFront, Inc.
... StayinFront is a leading global provider of enterprise-wide customer relationship
management (CRM) applications, decision support tools and eBusiness systems. ...
http://directory.technologyevaluation.com/profile.aspx?vid=14608 - 6k

IBM Nabs Another Application Vendor
by L. Talarico
... October 28, 1999 - Siebel agrees to closely integrate their CRM applications with
IBM's DB2 Universal Database, as well as optimize for the S/390, RS/6000, NUMA ...
http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_31_00_1.asp - 9k - 2000-08-31
Summary: Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict is still out on the impact to future software development.

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