CRM Applications

TEC Products

Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2

PeopleSoft Completes Acquisition of Vantive; Vantive CRM ...

by P.J. Jakovljevic ... Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems PJ Jakovljevic- January 21st, 2000 Event Summary. ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/01/news_analysis/NA_BA_PJ_01_21_00_1.asp - 8k Summary: On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shar

RTI's CRM Applications Rivals The Major League Providers

by Kevin Ramesan ... All RTI's applications are Java-enabled CRM applications and specifically match the requirements of software companies that are providing support, bug fixes ... http:/.../Research/ResearchHighlights/Crm/2003/08/research_notes/VN_CR_KR_08_15_03_1.asp - 12k Summary: Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI

CRM: What Is It and Why Do It? Part One: Historical Background

by Glen Petersen ... credible measures of improvement. There are a number of CRM applications that provide a fairly unambiguous definition of benefit. Sales. ... http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/MI_CR_XGP_11_08_04_1.asp - 18k Summary: Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why

ERP Getting a New Breath of Fresh Air in Europe

by P.J. Jakovljevic ... ERP projects by 50 per cent, double the volume of business intelligence (BI) and data warehousing (DW) projects and treble the use of CRM applications in the ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/08/news_analysis/NA_BA_PJ_08_04_00_1.asp - 10k Summary: According to silicon.com, a leading European IT TV News Service, European companies are realizing the importance of customer oriented ERP applications and are set to dramatically increase their investment in related projects over the next two years.

Surado! A Rising Mid-market CRM Provider

by Kevin Ramesan ... Module 2.0 provide the means to integrate third party back-office applications and give it an advantage over the more traditional stand-alone CRM applications. ... http:/.../Research/ResearchHighlights/Crm/2003/10/research_notes/VN_CR_KR_10_16_03_1.asp - 12k Summary: Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana,

JD Edwards On The Mend; This Time Might Be For Real

by P.J. Jakovljevic ... JD Edwards CRM applications reportedly share identical data with ERP applications, so that all users operate on the same information. ... http:/.../Research/ResearchHighlights/Erp/2002/01/research_notes/EN_ER_PJ_01_11_02_1.asp - 19k Summary: Although not quite yet out of the woods, by having product flexibility 'in the bag', and by providing now much more of its own 'must have' collaborative applications (e.g. SCM and CRM), J.D. Edwards might again start looking forward to the future.

The Changing Face of CRM » The TEC Blog

... In addition to CRM 2.0, we note below some other CRM applications. ... This may potentially create a demand for focused contact center CRM applications. ... blog.technologyevaluation.com/blog/2009/02/10/the-changing-face-of-crm/ - 48k - 2009-02-10

Customer Relationship Management (CRM): Oncontact CRM by Oncontact ...

... Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. ... http:/.../software/500-21181/Customer-Relationship-Management-CRM/Oncontact-Software-Oncontact-CRM.html - 3k - 2009-10-01

StayinFront, Inc.

... StayinFront is a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools and eBusiness systems. ... http://directory.technologyevaluation.com/profile.aspx?vid=14608 - 6k

IBM Nabs Another Application Vendor

by L. Talarico ... October 28, 1999 - Siebel agrees to closely integrate their CRM applications with IBM's DB2 Universal Database, as well as optimize for the S/390, RS/6000, NUMA ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_31_00_1.asp - 9k Summary: Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict is still out on the impact to future software development.