Results 1 - 10 of about 1280 for CRM Articles
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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
| by Randy Garland |
... has documented in several articles the JD Edwards strategic decision was to NOT
perform all R&D
in-house to capture burgeoning markets such as CRM and Supply ...
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| http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_18_01_1.asp - 16k - 2001-09-18 |
| Summary: J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head?
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CRM Application Users Are Key to Project Success
| by Kevin Ramesan |
... Many articles about customer resource management (CRM) project failure blame
a gargantuan project
scope or the software packages themselves. ...
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| http:/.../Research/ResearchHighlights/CRM/2005/10/research_notes/TU_CR_KR_10_22_05_1.asp - 12k - 2005-10-22 |
| Summary: For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management.
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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...
| by Lou Talarico & Kevin Ramesan |
... project. Many articles relate CRM failure to the absence and/or weakness
of business objectives
driving the CRM initiative. Although ...
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| http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_18_03_1.asp - 12k - 2003-04-18 |
| Summary: Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding
of their functional and technical requirements and second, identifying the vendors that best match their requirements. This
article will focus on determining the functionali
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'Collaborative Commerce': ERP, CRM, e-Procurement, and SCM Unite! ...
| by Randy Garland |
... Additional articles in the series will look at the initial efforts of the leaders
in this game; namely,
the big ERP ... ERP and CRM: Their trademark functionality. ...
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| http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_13_01_1.asp - 17k - 2001-09-13 |
| Summary: Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement, and
SCM into one coherent system within and between organizations. This is the stuff system integrators dream of.
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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
| by Randy Garland |
... Since then, as Web and Internet technologies have matured, CRM on the front end ... This,
the
third of a series of articles on Collaborative Commerce (C-Commerce ...
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| http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_20_01_1.asp - 19k - 2001-09-20 |
| Summary: Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.
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CRM: What Is It and Why Do It? Part One: Historical Background
| by Glen Petersen |
... six books including CRM Leadership and Alignment in a Customer Centric World and
ROI: Building the CRM
Business Case, on which this series of articles is based ...
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| http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/MI_CR_XGP_11_08_04_1.asp - 18k - 2004-11-08 |
| Summary: Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why
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顧客関係管理（CRM）とは何なのか、なぜ要るのか
| by Glen Petersen |
... CRM: What Is It and Why Do It?（顧客関係管理とは何なのか、なぜ要るのか）
Glen Petersen - 2008年4月18日. Page 1 of 2. ...
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| http:/.../ja/Research/ResearchHighlights/CRM/2008/04/cmt/research_notes/ja/MI_CR_XGP_11_08_04_1.asp - 19k |
| Summary: 顧客関係管理（CRM）とは90年代半ばから使われるようになった概念で、販売現場のデータとコールセンターが入力したデータを一括統合すれば、顧客対応が良くなり売り上げが伸びるのではという発想です。インターネット技術
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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite ...
| by Larry Blitz |
... Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+. ... Results.
For
this showdown, we looked at five standard CRM modules. ...
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| http:/.../Research/ResearchHighlights/CRM/2009/05/research_notes/VS_CR_LB_05_15_09_1.asp - 11k |
| Summary: I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft
Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments
and questions at showdown@technologyevaluati
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Customer Relationship Management Showdown: Microsoft Dynamics CRM ...
| by Larry Blitz |
... Customer Relationship Management Showdown: Microsoft Dynamics CRM vs.
SageCRM vs. Oncontact CRM.
Hi, I’m Larry Blitz, editor ...
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| http:/.../Research/ResearchHighlights/CRM/2008/09/research_notes/VS_CR_LB_09_29_08_1.asp - 11k |
| Summary: For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given
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Customer Relationship Management Showdown: Microsoft Dynamics CRM ...
| by Larry Blitz |
... ÿþ, Customer Relationship Management Showdown: Microsoft Dynamics
CRM vs. SageCRM/SageCRM.com vs.
Oncontact CRM. Hi ...
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| http:/.../Research/ResearchHighlights/CRM/2008/01/research_notes/VS_CR_LB_01_30_08_1.asp - 11k - 2008-01-30 |
| Summary: For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given
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