TEC Products

Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...

by Randy Garland ... CRM: Oracle Marketing - Campaign and events management ... fixes, product enhancements, product architecture, and costing structure. ... big bucks on the database if you ... http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_26_01_1.asp - 24k - 2001-09-26 Summary: There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality, and interoperability one could ever ask for.

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...

by Randy Garland ... CRM: Oracle Marketing - Campaign and events management ... fixes, product enhancements, product architecture, and costing structure. ... big bucks on the database if you ... http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TN_CR_RGG_11_22_01_1.asp - 24k - 2001-11-22 Summary: There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality, and interoperability one could ever ask for.

PowerTrieve, A LEAP For CRM?

by Kevin Ramesan ... See previous article: CRM Application Users are Key to ... to either fit the application structure or redesigned ... and to vocalize feedback from database readings. ... http:/.../Research/ResearchHighlights/Crm/2003/05/news_analysis/NA_CR_KR_05_17_03_1.asp - 13k - 2003-05-17 Summary: Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Will LEAP (Language Enabled Application Platform) produc

Business Intelligence Status Report

by Olin Thompson & P.J. Jakovljevic ... supply chain management (SCM) or customer relationship management (CRM) is stored in ... to refer to a graphical depiction of the database structure) and supported ... http:/.../ResearchHighlights/BusinessIntelligence/2005/06/research_notes/TU_BI_XOT_06_27_05_1.asp - 29k - 2005-06-27 Summary: Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged? What does the terminology surrounding it mean, and what is its current state of affairs?

Customer Data Integration: A Primer

by Lyndsay Wise ... integration vendors that specialize in CRM or that ... structure of a data warehouse or dedicated database. This centralized structure creates a specified view of ... http:/.../ResearchHighlights/BusinessIntelligence/2006/08/research_notes/TU_BI_LW_08_22_06_1.asp - 21k - 2006-08-22 Summary: Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.

The TEC Quick Case for IQMS

by TEC staff writer ... it offers a fully embedded customer resource management (CRM) product; human ... a hardware or firmware company, it has created its database structure to support ... http:/.../Research/ResearchHighlights/quickcase/2005/12/research_notes/VN_QC_TS_12_12_05_1.asp - 10k - 2005-12-12 Summary: IQMS specializes in high-volume manufacturing ERP solutions, especially in made-to-order areas. This Quick Case for IQMS provides a concise background, which is oriented toward organizations considering an IQMS solution.

Software as a Service for Customer Relationship Management and ...

by P.J. Jakovljevic ... when the business is ready for more robust and strategic CRM capabilities. ... consistent functionality, and the fact that the UI and database structure are the ... http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/TU_CR_PJ_03_16_06_1.asp - 37k - 2006-03-16 Summary: Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

Now Just Where Did I Put My Search Engine?

by Daniel Oldis ... the added ability to accommodate the unique problems of database metadata structure. ... agents, it uses a customer relationship management (CRM) SQL database. ... http:/.../ResearchHighlights/BusinessIntelligence/2006/05/research_notes/MI_BI_XDO_05_24_06_1.asp - 16k - 2006-05-24 Summary: Barraged with terms like 'structured and unstructured data,' 'enterprise search,' 'federated query,' and 'business intelligence and analytics,' corporate decision makers are awash in ambiguous and overlapping meanings. Making the distinction between metadata and data may reduce the confusion.

Glossary of Enterprise Applications Terminology Part One: Accounts ...

by P.J. Jakovljevic ... customer relationship management (CRM): Software systems that range ... database: A data processing file-management ... from, the file structure without necessitating ... http:/.../Research/ResearchHighlights/Erp/2004/03/research_notes/TU_ER_PJ_03_27_04_1.asp - 20k - 2004-03-27 Summary: As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

Glossary of Enterprise Applications Terminology Part One: Accounts ...

by P.J. Jakovljevic ... customer relationship management (CRM): Software systems that range ... database: A data processing file-management ... from, the file structure without necessitating ... http:/.../Research/ResearchHighlights/Erp/2004/12/research_notes/TU_ER_PJ_12_24_04_1.asp - 21k - 2004-12-24 Summary: As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.