CRM Functionality

TEC Products

Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/

Interface Software Expands Its CRM Functionality

by Kevin Ramesan ... Professionals can keep their favorite Outlook Interface Software running while taking advantage of extra CRM functionality of InterAction 5. ... http:/.../Research/ResearchHighlights/Crm/2004/08/research_notes/PN_CR_KV_08_26_04_1.asp - 10k - 2004-08-26 Summary: Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship ma

Comparing On Demand Customer Relationship Management Service ...

by Jim Berkowitz ... CRM Functions and Features. So, what exactly is core CRM functionality? To come up with ... Other CRM Functionality. All of the other ... http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_05_05_1.asp - 23k - 2005-12-05 Summary: Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated

When You Realized the Need for a Unified View of Your Customers ...

by L. Talarico ... This suite is the company's first attempt to combine analytical information with such traditional CRM functionality as campaign management, personalization ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_16_00_1.asp - 8k - 2000-08-16 Summary: E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information with traditional CRM functionality to provide advances in personalization and campaign management.

CRM for the Finance and Banking Industry – Part 1 » The TEC ...

... Let’s take a look at some of these challenges: • Financial institutions began using software that did not include CRM functionality. ... blog.technologyevaluation.com/blog/2009/10/08/crm-for-the-finance-and-banking-industry-–-part-1/ - 41k - 2009-10-08

Customer Relationship Management (CRM) Software Evaluation Reports

... This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially ... http://rfp.technologyevaluation.com/rfi.asp?modelid=500&catid=CRM - 26k - 2007-12-04

Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?

by P.J. Jakovljevic ... The product comes in two flavors: 1) Microsoft CRM Professional Edition, which enables more complex CRM functionality including work-flow rules, customization ... http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_10_03_1.asp - 21k - 2003-03-10 Summary: While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may, on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to look for there in the long run.

SoftBrands to Institute Fourth Shift for SAP Business One ...

by P.J. Jakovljevic ... 1. Event Summary. 2. CRM Functionality and More. Event Summary. ... Part Five will cover challenges and make user recommendations. CRM Functionality and More. ... http:/.../Research/ResearchHighlights/Erp/2004/05/research_notes/EN_ER_PJ_05_07_04_1.asp - 19k - 2004-05-07 Summary: As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal to smaller enterprises with less complex processes. Soft

Why Reader Complaints May Be the Most Useful Part of Your Day » ...

... to read it! What’s worse, the white paper in question (CRM Functionality) is a useless 2-page sales summary. You ought to take ... blog.technologyevaluation.com/.../02/27/why-reader-complaints-may-be-the-most-useful-part-of-your-day/ - 41k - 2008-02-27

The Challenges of the Lawson-Intentia Merger

by P.J. Jakovljevic ... The vendor departed from its plans to develop CRM functionality in house in 2000, and partnered with Siebel instead (see research/researchhighlights ... http:/.../Research/ResearchHighlights/ERP/2005/10/news_analysis/NA_ER_PJ_10_28_05_1.asp - 27k - 2005-10-28 Summary: The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has traditionally been proud of in-house development spawning a limiting 'not invented here' attitude.

Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite ...

by Larry Blitz ... So who came out on top when we put Microsoft Dynamics CRM and NetSuite CRM+ head-to-head in a contest based on pure CRM functionality? ... http:/.../Research/ResearchHighlights/CRM/2009/05/research_notes/VS_CR_LB_05_15_09_1.asp - 11k - 2009-05-15 Summary: I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluati