CRM Functionality

TEC Products

Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/

Interface Software Expands Its CRM Functionality

by Kevin Ramesan ... Professionals can keep their favorite Outlook Interface Software running while taking advantage of extra CRM functionality of InterAction 5. ... http:/.../Research/ResearchHighlights/Crm/2004/08/research_notes/PN_CR_KV_08_26_04_1.asp - 10k Summary: Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship ma

Comparing On Demand Customer Relationship Management Service ...

by Jim Berkowitz ... CRM Functions and Features. So, what exactly is core CRM functionality? To come up with ... Other CRM Functionality. All of the other ... http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_05_05_1.asp - 23k Summary: Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated

When You Realized the Need for a Unified View of Your Customers ...

by L. Talarico ... This suite is the company's first attempt to combine analytical information with such traditional CRM functionality as campaign management, personalization ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_16_00_1.asp - 8k Summary: E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information with traditional CRM functionality to provide advances in personalization and campaign management.

Customer Relationship Management (CRM) Software Evaluation Reports

... This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially ... http://rfp.technologyevaluation.com/rfi.asp?modelid=500&catid=CRM - 26k - 2007-12-04

CRM for the Finance and Banking Industry – Part 1 » The TEC ...

... Let’s take a look at some of these challenges: • Financial institutions began using software that did not include CRM functionality. ... blog.technologyevaluation.com/blog/2009/10/08/crm-for-the-finance-and-banking-industry-–-part-1/ - 41k - 2009-10-08

Siebel Rallies Its Integration Alliance Troops Part 2: Market ...

by P.J. Jakovljevic ... The fact is also that the CRM functionality offered by ERP leaders will not necessarily be inferior in every case either. As an ... http:/.../Research/ResearchHighlights/Erp/2002/05/news_analysis/NA_ER_PJ_05_13_02_1.asp - 18k Summary: The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the end. However, Siebel's idea of its Universal Application Network seems innovative and should help the needs of the higher-end of the market, whose paramount concern have been the enormous costs of integration and the gen

Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?

by P.J. Jakovljevic ... The product comes in two flavors: 1) Microsoft CRM Professional Edition, which enables more complex CRM functionality including work-flow rules, customization ... http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_10_03_1.asp - 21k Summary: While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may, on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to look for there in the long run.

Epicor Claims The Forefront Of CRM.NET-ification Part 1

by P.J. Jakovljevic ... The new Clientele release provides the same CRM functionality in use today at thousands of Clientele customer sites, but it has been completely re-architected ... http:/.../Research/ResearchHighlights/Crm/2002/06/news_analysis/NA_CR_PJ_06_11_02_1.asp - 13k Summary: By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions continue to persist, Epicor might be showing us that ‘a brave heart and wise mind’ can keep it in the mid-market leadership race amongst a

Why Reader Complaints May Be the Most Useful Part of Your Day » ...

... to read it! What’s worse, the white paper in question (CRM Functionality) is a useless 2-page sales summary. You ought to take ... blog.technologyevaluation.com/.../02/27/why-reader-complaints-may-be-the-most-useful-part-of-your-day/ - 41k - 2008-02-27

Made2Manage Offers New Functionality And A VIP Treatment Part 1 ...

by P.J. Jakovljevic ... Manufacturers will be able to maximize their Made2Manage Enterprise Business System and capitalize on the benefits of new CRM functionality. ... http:/.../Research/ResearchHighlights/Erp/2002/02/research_notes/EN_ER_PJ_02_04_02_1.asp - 11k Summary: By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is poised to survive the ongoing market shakeout.