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Featured Documents and Solutions » crm guru

Customer Relationship Management (CRM) Evaluation CenterCustomer Relationship Management (CRM) Evaluation Center

Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best solution.

Customer Relationship Management (CRM) RFP TemplatesCustomer Relationship Management (CRM) RFP Templates

RFP templates for Customer Relationship Management (CRM) help you establish your selection criteria faster, at lower risks and costs.

Customer Relationship Management (CRM) Software Evaluation ReportsCustomer Relationship Management (CRM) Software Evaluation Reports

The software evaluation report for Customer Relationship Management provides extensive information about software capabilities or provided services. Covering everything in the CRM comprehensive model, the report is invaluable toward RFI and business requirements research.

Documents » crm guru

A Portrait of the Indian Enterprise Software User (Article)

Abstract: Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate to the requirements of Indian companies researching and pur (...)
Excerpt related to crm guru: Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolid...
Published 2011-09-13

Reconnecting with Cincom Systems (Article)

Abstract: Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to crm guru: Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management and product marke...
Published 2011-09-08

Social CRM is Dead, Long Live Social Media Flavored CRM » The TEC ... (Blog Post)

Excerpt related to crm guru: ... has been lost somewhere, distorted beyond recognition by some vendors as well as snakeoil sales men of Social Media now garbing the robes of a Social CRM guru. ...
Published 2010-03-09

Enterprise Applications Vendors Going Viral and Social: Another ... (Blog Post)

Excerpt related to crm guru: ... In fact, SAP Retail, SAP Business One, Oracle Retail, Oracle CRM, Salesforce.com, Taleo, SuccessFactors, Epicor, etc. ... One Marketing Guru’s Take. ...
Published 2010-01-05

Social CRM: Customer Relationship Management in the Age of the ... (White Paper)

Abstract: Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do (...)
Excerpt related to crm guru: Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other Solutions to Define Your...
Published 2010-03-11

Is Selling Software in China Really as Hard as It Seems? » The ... (Blog Post)

Excerpt related to crm guru: ... 1,500 Partners. 23 Industry Solutions. China: chinese-characters.png (The Management Guru behind the Fortune 500). …But Can You Make Arbitrage Work for You? ...
Published 2008-10-30

5 Keys to Converting More Leads into Sales (Outside Link)

Abstract: Marketing and sales teams have long disputed who’s responsible for converting leads into sales opportunities. Marketing argues that it has generated leads and tosses them over to sales, while sales complains the leads aren’t qualified. Learn how to convert more leads into sales with five key strategi (...)
Excerpt related to crm guru: ... Source: Vendor Guru. Document Type: Outside Link Description: Marketing and sales teams have long disputed who’s responsible for converting leads into sales ...
Published 2010-03-11

Why Reader Complaints May Be the Most Useful Part of Your Day » ... (Blog Post)

Excerpt related to crm guru: ... The e-mail, from Marc V., was referring to a Vendor Guru white paper, A Buyer’s Guide to CRM Functionality, that had headlined our White Paper Newsletter ...
Published 2008-02-27

The Convergence of ERP and Field Services—One Vendor’s ... (Article)

Abstract: Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support chang (...)
Excerpt related to crm guru: Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’...
Published 2008-02-27

A Buyer's Guide to CRM Functionality (Outside Link)

Abstract: When buying customer relationship management (CRM) software, it s important to know what functionalities are offered in the wide range of solutions available. But just as important is your need to define your company's requirements in sales force management, marketing management, customer support, and an (...)
Excerpt related to crm guru: A Buyer's Guide to CRM Functionality. Source: Vendor Guru. Document Type: Outside Link Description: When buying customer relationship management (CRM) software ...
Published 2010-03-11

Switch to VoIP for All the Right Reasons (Outside Link)

Abstract: The increasing necessity of Web-based telecommunications means that businesses are choosing to streamline operations with voice over Internet protocol (VoIP). But what’s in it for you? Should you make the switch? Read about the top reasons other businesses are adopting VoIP applications—and see how t (...)
Excerpt related to crm guru: ... Source: Vendor Guru. Document Type: Outside Link Description: The increasing necessity of Web-based telecommunications means that businesses are choosing to ...
Published 2010-03-11

Four Keys to Choosing Your Next Business Phone System (Outside Link)

Abstract: With the advent of voice over Internet protocol (VoIP) and virtual private branch exchange (PBX), phone calls are treated more like e-mail—with no loss of connection quality. Now, are you looking to update with a phone system that can grow with you, and allow for a remote data center? Find out how to g (...)
Excerpt related to crm guru: ... Source: Vendor Guru. Document Type: Outside Link Description: With the advent of voice over Internet protocol (VoIP) and virtual private branch exchange (PBX ...
Published 2010-03-11

5 Ways Large Enterprises Take Advantage of CRM Solutions (White Paper)

Abstract: If you could have a 360-degree view of your business, wouldn’t you want to take a peek? Most companies would say yes, but no business could benefit more from this panoramic view than large enterprises. Today, they’re getting that view—and more, from customer relationship management (CRM) technology (...)
Excerpt related to crm guru: 5 Ways Large Enterprises Take Advantage of CRM Solutions. Source: Vendor Guru. Document Type: White Paper Description: If you could have a 360-degree view of ...
Published 2010-03-11

Why CRM? The Business Case for Customer Relationship Management (Outside Link)

Abstract: Just as back-office automation became critical for competitive success in the last half of the twentieth century, customer relationship management (CRM) is today’s imperative for success. However, the key to creating business value with CRM is remembering that business strategy and technology strategy (...)
Excerpt related to crm guru: Why CRM? The Business Case for Customer Relationship Management. Source: Vendor Guru. Document Type: Outside Link Description: Just as back-office automation ...
Published 2010-03-11

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM ... (Checklist/Buyer's Guide)

Abstract: 5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software Related to a CRM Software Selection Guide. Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed exe (...)
Excerpt related to crm guru: 5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software Related to a CRM Softwa...
Published 2010-03-11

Precision Marketing: Strengthening the Value of CRM (White Paper)

Abstract: Precision Marketing: Strengthening the Value of CRM. Search for Articles and Other Solutions to Delineate Your Analysis and for Strengthening the Value of CRM. All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most like (...)
Excerpt related to crm guru: Precision Marketing: Strengthening the Value of CRM. Search for Articles and Other Solutions to Delineate Your Analysis and for Strengthening the V...
Published 2010-03-11

10 Steps to a Successful CRM Implementation (White Paper)

Abstract: 10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10 Steps to a Successful CRM Implementation. When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. Th (...)
Excerpt related to crm guru: 10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10 Steps to a Successful C...
Published 2010-03-11

Three Es of CRM (White Paper)

Abstract: Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound. With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the (...)
Excerpt related to crm guru: Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound. With product lif...
Published 2010-03-11

PeopleSoft Gathers Manufacturing and SCM Wherewithal Part Three ... (Article)

Abstract: Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition of mid-to-large ERP system developer J.D. Edwards this summer, and most recently demand flow and lean manufacturing software solution from JCIT, might indicate some deep though (...)
Excerpt related to crm guru: Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition of mid-to-large ERP...
Published 2004-01-27

PeopleSoft Gathers Manufacturing and SCM Wherewithal Part Three ... (Article)

Abstract: Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition of mid-to-large ERP system developer J.D. Edwards this summer, and most recently demand flow and lean manufacturing software solution from JCIT, might indicate some deep though (...)
Excerpt related to crm guru: Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition of mid-to-large ERP...
Published 2004-01-27
Documents » crm guru
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