Results 1 - 10 of about 1280 for CRM Industry
Search took 0.13 seconds.
|
 |
TEC Products
|
|
|
|
Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM ...
... Petersen takes aim at key buzzwords in the CRM industry, and I thought it’d be worth
summarizing
his list of the worst offenders–and his thinking about why ...
|
|
| blog.technologyevaluation.com/blog/2007/12/18/the-5-worst-buzzwords-in-the-crm-industry-today/ - 43k - 2007-12-18 |
|
A Lexicon for Customer Relationship Management Success
| by Glen Petersen |
... It is time for the CRM industry to more accurately articulate the implied value
proposition of
their solutions and for senior management to take a leadership ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2008/09/research_notes/MI_CR_XGP_09_29_08_1.asp - 27k |
| Summary: Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles,
and is approached with a let's-hope–for-the-best men
|
|
A Lexicon for Customer Relationship Management Success
| by Glen Petersen |
... It is time for the CRM industry to more accurately articulate the implied value
proposition of
their solutions and for senior management to take a leadership ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/MI_CR_XGP_03_08_06_1.asp - 29k - 2006-03-08 |
| Summary: Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles,
and is approached with a let's-hope–for-the-best men
|
|
CRM Vendors Cash In On The Financial Services Industry
| by L. Talarico |
... business product. Janna has developed CRM software for the financial services
industry since
its inception in 1990. Janna's strengths ...
|
|
| http:/.../Research/ResearchHighlights/eCommerce/2000/11/news_analysis/NA_EC_LJT_11_02_00_1.asp - 10k - 2000-11-02 |
| Summary: Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than
around products. This makes a perfect case for
|
|
Download Enterprise Software MP3 Podcasts
... Paul Greenberg is one of the most influential authors, analysts, and thought leaders
in the customer relationship
management (CRM) industry today. ...
|
|
| http://www.technologyevaluation.com/download-enterprise-software-mp3-podcasts.lp.html - 19k - 2009-04-02 |
|
Download Enterprise Software MP3 Podcasts
... Paul Greenberg is one of the most influential authors, analysts, and thought leaders
in the customer relationship
management (CRM) industry today. ...
|
|
| http://www.technologyevaluation.com/download-enterprise-software-mp3-podcasts.lp.html - 19k - 2009-04-02 |
|
Integrating Customer Relationship Management through Software As A ...
| by Jim Berkowitz |
... and selection process and one which requires thorough analysis by experienced IT
and business management personnel
along with a CRM industry/product expert. ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_06_05_1.asp - 17k - 2005-12-06 |
| Summary: The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen
|
|
CRM: The Truth, The Whole Truth And Nothing But The Truth(For A ...
| by Dick Lee/Caribou Lake |
... Unfortunately, the vast majority of the CRM industry is focused on process
and technology and
not in alignment with implementer needs. ...
|
|
| http:/.../Research/ResearchHighlights/Crm/2003/02/research_notes/MI_CR_XDL_02_15_03_1.asp - 21k - 2003-02-15 |
| Summary: Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr
|
|
Difficult Conversations: Discussing CRM with Your CEO Part Two ...
| by Glen S. Petersen |
... The CRM industry is largely driven by the voice of technology. As the industry
has matured,
vendor influence has become more pervasive. ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2006/11/research_notes/MI_CR_XGP_11_24_06_1.asp - 22k - 2006-11-24 |
| Summary: A customer relationship management (CRM) system's potential can be lost if the chief executive officer (CEO) doesn't play
a continuous role in its implementation—especially when it comes to pain management, the operational relevance of CRM, and
potential impediments.
|
|
Applying the Power of Social Networks to Customer Relationship ...
| by Wayne Thompson |
... At the same time, these new tools and techniques are being applied within the CRM
industry itself,
allowing CRM practitioners to create and share information ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/PC_CR_WT_09_19_07_1.asp - 19k - 2007-09-19 |
| Summary: Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a
|
|
|
CART 
