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Results 1 - 10 of about 304 for CRM Introduction.
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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
| by Randy Garland |
... 'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle
R. Garland
- September 26, 2001. 1. Introduction. 2. Oracle's Database. ...
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| http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_26_01_1.asp - 24k - 2001-09-26 |
| Summary: There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality,
and interoperability one could ever ask for.
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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
| by Randy Garland |
... 'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle
R. Garland
- November 22, 2001. 1. Introduction. 2. Oracle's Database. ...
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| http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TN_CR_RGG_11_22_01_1.asp - 24k - 2001-11-22 |
| Summary: There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality,
and interoperability one could ever ask for.
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Electronic Medical Records: An Introduction
| by Jeff Spitzer |
| <% articleid = 4173%>. ... |
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| http:/.../Research/ResearchHighlights/health-care/2007/11/research_notes/MN_HC_JS_11_26_07_1.asp - 75k - 2007-12-14 |
| Summary: Electronic medical records (EMR) serves a niche market. This software caters specifically to health care professionals working
in clinics, private practices, and hospitals. EMR software came about to increase overall patient care and communication between
health care staff and departments.
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'Collaborative Commerce': ERP, CRM, e-Procurement, and SCM Unite! ...
| by Randy Garland |
... Unite! A Series Study R. Garland - September 13, 2001 1. Introduction. 2. ERP
and CRM: Their
trademark functionality. 3. The Big Kahuna. ...
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| http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_13_01_1.asp - 18k - 2001-09-13 |
| Summary: Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement, and
SCM into one coherent system within and between organizations. This is the stuff system integrators dream of.
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What CRM Should Have Taught IT (although not getting the message ...
| by Dick Lee/Caribou Lake |
... IT's fault) Featured Author - Dick Lee - May 1, 2003. 1. Introduction. 2.
CRM is About Doing
Business. 3. IT Has To Be About Business. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/05/research_notes/MI_CR_XDL_05_01_03_1.asp - 17k - 2003-05-01 |
| Summary: IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent of CRM
exacerbated a serious, pre-existing condition, rather than CRM creating the condition. Bottom line-gathering business requirements
for technology support should no longer be IT's pro
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A CRM System Needs A Data Strategy
| by David McNamara |
... Introduction. An underutilized customer relationship management (CRM) system - or
one that cannot
match its owner's expectations - will reflect poorly on both ...
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| http:/.../Research/ResearchHighlights/ExecutiveView/2001/01/research_notes/TN_EV_XDM_01_18_01_1.asp - 16k - 2001-01-18 |
| Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how
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A CRM System Needs A Data Strategy
| by David McNamara |
... Introduction. An underutilized customer relationship management (CRM) system - or
one that cannot
match its owner's expectations - will reflect poorly on both ...
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| http:/.../Research/ResearchHighlights/ExecutiveView/2003/07/research_notes/TN_EV_XDM_07_03_03_1.asp - 16k - 2003-07-03 |
| Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how
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A CRM System Needs A Data Strategy
| by David McNamara |
... Introduction. An underutilized customer relationship management (CRM) system - or
one that cannot
match its owner's expectations - will reflect poorly on both ...
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| http:/.../Research/ResearchHighlights/ExecutiveView/2001/01/research_notes/TN_EV_XDM_01_18_01_1.asp - 16k - 2001-01-03 |
| Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how
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If There's One Thing CRM Tells Us: Don't Do PLM the Same Way
| by David Smith |
... 1. Introduction: What Has CRM Got to Do with PLM? 2. Challenge 1: Understand the
Importance of
Integration. ... Introduction: What Has CRM Got to Do with PLM? ...
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| http:/.../Research/ResearchHighlights/PLM/2004/06/research_notes/MI_PL_XDS_06_21_04_1.asp - 22k - 2004-06-21 |
| Summary: Product lifecycle management (PLM) doesn't work, but it should. Fundamentally, the idea that we can design better products
and bring them to market more quickly by leveraging the knowledge and experience in our own value chain and our customers
and suppliers, is a sound one. It's just that buying PLM doe
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows
| by P.J. Jakovljevic |
... The market has been well aware of the magnitude that Microsoft has placed on its
CRM product introduction,
whose general availability happened in January ...
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| http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_28_03_1.asp - 16k - 2003-08-28 |
| Summary: The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel
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