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PeopleSoft Keeps Truckin On A Potholed Road Ahead
by P.J. Jakovljevic
... its recent wins. Whether it will overturn Siebel from its royal CRM position
is completely another matter. Although CRM driven revenue ...
http:/.../Research/ResearchHighlights/Erp/2001/09/news_analysis/NA_ER_PJ_09_07_01_1.asp - 18k - 2001-09-07
Summary: In spite of the impression that currently PeopleSoft can do nothing wrong, many users of the older versions of its products might be bracing themselves for a less than smooth product upgrade ride.

Winner Takes All Siebel Ousts SalesLogix From Solomon s Deal
by P.J. Jakovljevic
... partnership (backed by the support of 75 dedicated and experienced Great Plains
Front Office team members), Siebel's industry leading CRM position, its huge ...
http:/.../Research/ResearchHighlights/BusinessApplications/2000/09/news_analysis/NA_BA_PJ_09_08_00_1.asp - 14k - 2000-09-08
Summary: Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the CRM mid-market with the introduction of eBusiness 2000 MidMarket Edition. Solomon Software, a division of Great Plains, is another in its string of recently announced notable product

CRM, Success, and Best Practices: A Wake Up Call Part One ...
by Glen S. Petersen
... of a two-part series that will describe how to assess the position of the organization
regardless of its position relative to the deployment of CRM. ...
http:/.../Research/ResearchHighlights/Crm/2004/10/research_notes/MI_CR_XGP_10_21_04_1.asp - 23k - 2004-10-21
Summary: Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly de

'Best' of the Three CRM Solutions
by Kevin Ramesan and Katarina Novatzki
... of ACCPAC by the UK-based Sage Group, position the vendor in ... the opportunity to provide
comprehensive customer relationship management (CRM) solutions designed ...
http:/.../Research/ResearchHighlights/Scm/2004/08/research_notes/PN_SC_KR_08_05_04_1.asp - 11k - 2004-08-05
Summary: In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring addition

'Best' of the Three CRM Solutions
by Kevin Ramesan and Katarina Novatzki
... of ACCPAC by the UK-based Sage Group, position the vendor in ... the opportunity to provide
comprehensive customer relationship management (CRM) solutions designed ...
http:/.../Research/ResearchHighlights/Scm/2004/08/research_notes/PN_SC_KR_08_05_04_1.asp - 12k - 2004-08-05
Summary: In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring addition

Geac Announces Q3 Results and Acquires CRM Vendor
by P.J. Jakovljevic
... set of products which have rapidly established a dominant position in their market ...
Our customers and prospects are looking for e-commerce CRM solutions that are ...
http:/.../Research/ResearchHighlights/BusinessApplications/2000/04/news_analysis/NA_BA_PJ_04_20_00_1.asp - 12k - 2000-04-20
Summary: Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31, 2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider to the apparel, footwear, and textile industries.

CDC Software Wins the Pivotal Auction. Now What? Part Two: Market ...
by P.J. Jakovljevic
... applications provider. This will position Pivotal to re-establish a more esteemed
position in the mid-enterprise CRM market. Subject to ...
http:/.../Research/ResearchHighlights/Crm/2004/02/news_analysis/NA_CR_PJ_02_07_04_1.asp - 18k - 2004-02-07
Summary: Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have some attractive point solutions, such as partner rela

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...
... we can arrange our clothes and know the exact position where certain ... in November
2007 Agresso announced the immediate availability of Agresso CRM, a customer ...
blog.technologyevaluation.com/.../ - 44k - 2008-01-14

Enterprise Applications--The Genesis and Future, Revisited Part ...
by P.J. Jakovljevic
... can claim bigger CRM-related revenues than every pure-CRM vendor except for Siebel
Systems that still clings to its CRM leadership position (see Comparison of ...
http:/.../Research/ResearchHighlights/Erp/2004/04/research_notes/TU_ER_PJ_04_05_04_1.asp - 15k - 2004-04-05
Summary: If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable and supposedly more relevant CRM and e-commerce activity.

Clarity of Vision: Clarify Sold to Amdocs by Nortel
by Randy Garland
... the two companies' offerings are strong, and, with the Clarify acquisition, Amdocs
can position itself as a one-stop shop for pre-integrated CRM and billing ...
http:/.../Research/ResearchHighlights/Crm/2001/10/news_analysis/NA_CR_RGG_10_26_01_1.asp - 15k - 2001-10-26
Summary: Amdocs Management Limited announced that it reached an agreement with Nortel Networks to acquire the assets of Nortel s Clarify business for US $200 million. Nortel is jettisoning business units that are not in line with its current vision. Who is Amdocs, and what do they plan to do with their newly-a

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