Results 1 - 10 of about 1170 for CRM Project
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CRM Application Users Are Key to Project Success
| by Kevin Ramesan |
... Be aware of last minute changes, unscheduled mini-trainings, and poor communication that could jeopardize your
entire CRM project. ...
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| http:/.../Research/ResearchHighlights/CRM/2005/10/research_notes/TU_CR_KR_10_22_05_1.asp - 12k - 2005-10-22 |
| Summary: For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management.
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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...
| by Lou Talarico & Kevin Ramesan |
... Business initiatives should not only drive the CRM project, but should form the justification
for each requirement listed on the RFI. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_19_03_1.asp - 20k - 2003-04-19 |
| Summary: Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison
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Do You Know What Are the "Unintended Consequences" of Your CRM ...
| by Jim Mercante |
... ÿþ Do You Know What Are the 'Unintended Consequences' of Your CRM Project? Jim Mercante -
November 25, 2004 Originally published - March 22, 2003. ...
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| http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/TU_CR_XJM_11_25_04_1.asp - 12k - 2004-11-25 |
| Summary: CRM, in its most straightforward definition, mandates that a company harmonize between a product/brand view of its business
and the all-important customer view. Many companies, hard as it is to believe, do not have a clear idea of who are their
most profitable customers.
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Do You Know What are the 'Unintended Consequences' of Your CRM ...
| by Jim Mercante |
... ÿþ Do You Know What are the 'Unintended Consequences' of Your CRM Project? Featured Author
- Jim Mercante - March 22, 2003. 1. Overview. 2. Customer Knowledge. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/03/research_notes/TU_CR_XJM_03_22_03_1.asp - 11k - 2003-03-22 |
| Summary: CRM, in its most straightforward definition, mandates that a company harmonize between a product/brand view of its business
and the all-important customer view. Many companies, hard as it is to believe, do not have a clear idea of who are their
most profitable customers.
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Customer Relationship Management: Evolution, Not Revolution
| by Jane Affleck |
... hand-to-hand combat when trying to encourage employees to use new applications, as lack of user buy-in is one
of the most common reasons for CRM project failure ...
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| http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/TU_CR_JA_09_24_07_1.asp - 15k - 2007-09-24 |
| Summary: Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution.
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Customer Relationship Management (CRM): e-Synergy by Exact ...
... ERP), as well as related software solutions such as human resource management (HRM), customer relationship
management (CRM), project management, business ...
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| http:/.../500-21158/Customer-Relationship-Management-CRM/Exact-Software-North-America-e-Synergy.html - 6k - 2009-06-16 |
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Vertical Marketing, Inc
... <p> Our entire company is focused on providing you with a successful CRM project. ...
Our entire company is focused on providing you with a successful CRM project. ...
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| http://directory.technologyevaluation.com/profile.aspx?vid=16646 - 8k |
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Professional Services Automation: Affordable Hosted Solutions for ...
| by Neil Stolovitsky |
... The majority of hosted PSA solutions provide "middle office" capabilities bridging the gap between
front-office CRM and project management applications with ...
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| http:/.../ResearchHighlights/professionalServices/2006/09/research_notes/MN_SP_NS_09_13_06_1.asp - 14k - 2006-09-13 |
| Summary: Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider
model can be a very attractive offering.
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Difficult Conversations: Positioning Your CEO in a CRM ...
| by Glen S. Petersen |
... CRM) professionals would argue that the chief executive officer (CEO) doesn't play a key role in
the successful deployment of an enterprise-wide CRM project. ...
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| http:/.../Research/ResearchHighlights/CRM/2006/11/research_notes/MI_CR_XGP_11_23_06_1.asp - 14k - 2006-11-23 |
| Summary: For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process. The project implementer must be aware of common CRM misconceptions, and communicate the nature of CRM
to c-level management.
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CRM RFP Template
| by TEC Staff |
... Define your CRM project, and ask the CRM vendors how they will meet your needs (not just
in terms of the criteria, but also implementation and support). ...
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| http://www.technologyevaluation.com/CRM-RFP-Template.lp.html - 34k - 2009-04-02 |
| Summary: Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what
a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template,
so you can get the CRM solution you need for your enter
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