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Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...

... The new Microsoft Dynamics Live CRM service is offered only in the United States (US) and Canada, and is currently available to a limited number of customers ... blog.technologyevaluation.com/.../ - 50k - 2008-01-28

salesforce.com

... 1999. By 2000, the company had developed the first full online CRM service including customer support and marketing automation. In ... http://directory.technologyevaluation.com/profile.aspx?vid=9478 - 8k

Interelate: More on Tap Than Apps

by L. Talarico ... ASP, bundles applications and industry expertise in data analysis, database marketing, analytics, and CRM to deliver an analytical CRM service to its customers ... http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical CRM service offerings that promise to provide more value

Customer Relationship Management (CRM): Lawson M3 Customer Sales ...

... www.lawson.com/wcw.nsf/pub/MVX-CRM. Customer Relationship Management (CRM):Lawson M3 Customer Sales and Service by Lawson Software. ... http:/.../Customer-Relationship-Management-CRM/Lawson-Software-Lawson-M3-Customer-Sales-and-Service.html - 3k - 2009-10-01

eLoyalty Enhances Its Field Service And Logistics Services

by L. Talarico ... eLoyalty also believes that demand for field service and logistics components of CRM will increase as organizations realize these can be just as valuable as ... http:/.../Research/ResearchHighlights/eCommerce/2000/11/news_analysis/NA_EC_LJT_11_21_00_1.asp - 9k Summary: eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s software to incorporate dispatch optimizatio

On-demand Product Life Cycle Management: Not Just for Small to ...

by Michael Bittner ... Though Salesforce.com has been the most successful innovator of SaaS for CRM, SAP has just released an on-demand CRM service. It ... http:/.../Research/ResearchHighlights/PLM/2006/03/research_notes/TU_PL_MB_03_06_06_1.asp - 14k Summary: Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off.

Customer Relationship Management (CRM): Neocase CRM by Neocase ...

... By combining all of the functionality of Microsoft Dynamics 4.0 sales and marketing with Neocase Customer Service, Neocase CRM can help employees make sales ... http:/.../software/500-24561/Customer-Relationship-Management-CRM/Neocase-Software-Neocase-CRM.html - 5k - 2009-10-01

AGPL v3 Touches Web Services » The TEC Blog

... As a Web-based service, the companies providing their own CRM service with the application aren’t required to release their modifications back to the ... blog.technologyevaluation.com/blog/2007/11/20/agpl-v3-touches-web-services/ - 39k - 2007-11-20

Customer Relationship Management (CRM): Metrix by Metrix LLC

... Customer Relationship Management (CRM):Metrix by Metrix LLC. Based in Waukesha, Wisconsin (US), Metrix LLC has been building service management software since ... http:/.../software/500-21178/Customer-Relationship-Management-CRM/Metrix-LLC-Metrix.html - 3k - 2009-10-01

Generating Revenue from Service

by Steve Downton ... Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but ... http:/.../Research/ResearchHighlights/Crm/2003/07/research_notes/MI_CR_XSD_07_10_03_1.asp - 15k Summary: A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink e