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Customer Relationship Management (CRM) Evaluation Center
http://crm.technologyevaluation.com/
Customer Relationship Management (CRM) Software Evaluation Reports
http://rfp.technologyevaluation.com/rfi.asp?catid=CRM
Customer Relationship Management (CRM) RFP Templates
http://rfp.technologyevaluation.com/store.asp?catid=2

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed ...
by Randy Garland
... the long term, she predicts, e-CRM vendors will ... the second one, above, is independent
software vendors that ... to their web site, the Voyager package includes an ...
http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_05_01_1.asp - 17k - 2001-09-05
Summary: When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the

4TechWork
... $5mm to $250mm revenue) to select the best available software package for your ... ERP),
Supply Chain Management (SCM) and Customer Requirements Management (CRM). ...
http://directory.technologyevaluation.com/profile.aspx?vid=10369 - 4k

Requirements Definition For Package Implementations
by Joe Strub
... obstructions will become more contentious in an integrated ERP or CRM environments. ...
outline in terms of the solution provided by the package software that has ...
http:/.../Research/ResearchHighlights/ERP/2003/01/research_notes/MI_ER_XJS_01_28_03_1.asp - 16k - 2003-01-28
Summary: How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management? It’s a balancing act rivaling the circus performer try

Compare CRM (Financial/Insurance Market) Software
... Customer Proposal Management Customer relationship management (CRM) applications
are ... for customer representatives to the back-end software package for billing ...
http://crm.technologyevaluation.com/financial-insurance/ - 101k - 2009-04-21
Summary: Compare CRM software: Discover the 10 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Insurance and Investment , Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Cu

Compare CRM (Financial/Insurance Market) Software
... Customer Proposal Management Customer relationship management (CRM) applications
are ... for customer representatives to the back-end software package for billing ...
http://crm.technologyevaluation.com/financial-insurance/ - 101k - 2009-04-21
Summary: Compare CRM software: Discover the 10 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Insurance and Investment , Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Cu

The Lexicon of CRM - Part 1: From A to I
by Randy Garland
... Field-level Validation - The ability of a software package to validate what a user ...
Starting to be incorporated in CRM Field Force Automation systems, so that ...
http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TU_CR_RGG_10_12_01_1.asp - 23k - 2001-10-12
Summary: C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

Interface Software Expands Its CRM Functionality
by Kevin Ramesan
... InterAction goes beyond a traditional horizontal CRM package. Interface Software
delivers a system corresponding to the professional's workflow thus minimizing ...
http:/.../Research/ResearchHighlights/Crm/2004/08/research_notes/PN_CR_KV_08_26_04_1.asp - 10k - 2004-08-26
Summary: Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship ma

Application Software Outsourcing: Six Experiences to Consider When ...
... segregated into various categories such as enterprise resource planning (ERP), customer
relationship management (CRM), supply chain ... Software Package Experience. ...
blog.technologyevaluation.com/.../ - 44k - 2009-04-13

Discrete Manufacturing (ERP): proALPHA by proALPHA Software
... enterprise software package that includes the following components- Enterprise resource
planning (ERP)- Customer relationship management (CRM)- Supply chain ...
http:/.../software/46-8944/Discrete-Manufacturing-ERP/proALPHA-Software-proALPHA.html - 4k - 2009-06-16

Engineer-to-Order (ETO ERP): proAlpha by proALPHA Software
... enterprise software package that includes the following components- Enterprise resource
planning (ERP)- Customer relationship management (CRM)- Supply chain ...
http:/.../software/263-23611/Engineer-to-Order-ETO-ERP/proALPHA-Software-proAlpha.html - 4k - 2009-06-16

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