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Results 1 - 10 of about 60 for CRM Story.
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CRM Application Users Are Key to Project Success
| by Kevin Ramesan |
... 1. The True Story Behind CRM Failure. 2. A Pattern That Repeats Itself. 3. It's
All About
Common Sense. The True Story Behind CRM Failure. ...
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| http:/.../Research/ResearchHighlights/CRM/2005/10/research_notes/TU_CR_KR_10_22_05_1.asp - 12k |
| Summary: For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management.
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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...
... back to the beginning of the story, Agresso’s parent, Unit4Agresso in the Netherlands,
initially evaluated
a wide scope of global CRM partnership strategies ...
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| blog.technologyevaluation.com/.../ - 44k - 2008-01-14 |
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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
| by Randy Garland |
... CRM suite? How does SAP plan to move its existing, non-web-enabled, client-server-
based SAP R/3 user
base to the new model? How does SAP plan to sell the story ...
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| http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_22_01_1.asp - 25k |
| Summary: SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development
and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development,
and a deep, new relationship with IBM for bot
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Portal Strategy: One Vendor's Story and What It Means to You
| by P.J. Jakovljevic |
... Portal Strategy: One Vendor's Story and What It Means to You PJ Jakovljevic ... However,
within the same product breed, the Clientele CRM.NET suite, which was the ...
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| http:/.../Research/ResearchHighlights/ERP/2005/10/news_analysis/NA_ER_PJ_10_05_05_1.asp - 15k |
| Summary: Epicor is working with Microsoft so that portal adopters can benefit from SharePoint's models and access to other enterprise
data.
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Ask the Experts: Is Hosted CRM Really the Right Option for You? » ...
... It sounds like a good story, but in the end, people that sign up for hosted CRM
are being mislead.
That’s my take on hosted vs on-site. FYI. ...
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| blog.technologyevaluation.com/.../05/12/ask-the-experts-is-hosted-crm-really-the-right-option-for-you/ - 40k - 2008-05-12 |
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Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed ...
| by Randy Garland |
... Sure, it'll cost you many camels to enter, and you'll need to rely on the big CRM
vendor to
do ... Technologies, or partial-story vendors such as Kana or eGain. ...
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| http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_05_01_1.asp - 17k |
| Summary: When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the
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CRM: The Truth, The Whole Truth And Nothing But The Truth(For A ...
| by Dick Lee/Caribou Lake |
... than upside for those CRM vendors accustomed to creating a false picture of CRM
tailored to ...
"Blueprint" data undercuts the 70% failure rate story, along with ...
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| http:/.../Research/ResearchHighlights/Crm/2003/02/research_notes/MI_CR_XDL_02_15_03_1.asp - 21k |
| Summary: Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr
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Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series ...
| by Randy Garland |
... The first packaged solutions offered through Engage include CRM, Collaborative planning ...
The
IFS story is compelling in the Collaborative Commerce space, with ...
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| http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TN_CR_RGG_10_24_01_1.asp - 17k |
| Summary: IFS needs to bolster its brand awareness, and let the world know that they are, in fact, a real contender in the Collaborative
Commerce space. Once companies get IFS in-house and get to touch and feel it - to really understand its user interface and
ease of use advantages over many of its rivals - it oft
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CRM: Creating a Credible Business Case and Positioning It with the ...
| by Glen Petersen |
... The heart of CRM is not being customer centric but rather to use customer ... It is
analogous
to the story about the marketing VP who admitted that half the ...
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| http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/MI_CR_XGP_11_09_04_1.asp - 23k |
| Summary: An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success.
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Xchange Adds To The List Of CRM Point Solutions' Casualties Part ...
| by P.J. Jakovljevic |
... longer be on your list of viable alternatives to consider in the CRM space. ... some
usual suspect
behemoths on your list, given many recent success story of nimble ...
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| http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_28_03_1.asp - 21k |
| Summary: Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb
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