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Oracle (Finally) Learning and Applying Its Own CRM
by P.J. Jakovljevic
... relationship with its customers and independent user group (OAUG) has ... Oracle's move
to host its own user conference is ... to be the leader in the CRM market would ...
http:/.../Research/ResearchHighlights/BusinessApplications/2000/07/news_analysis/NA_BA_PJ_07_19_00_1.asp - 10k - 2000-07-19
Summary: After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own application user group conference early next year.

Lawson Software’s CRM and ASP Moves – Wise, Bold, Injudicious ...
by P.J. Jakovljevic
... Earlier in March, at its user group conference in San Diego, Lawson Software ... Lawson's
original decision to deliver an internally developed CRM solution (See ...
http:/.../ResearchHighlights/BusinessApplications/2000/05/research_notes/EN_BA_PJ_05_18_00_1.asp - 15k - 2000-05-18
Summary: Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service Providers (ASPs). We express our views in this regard.

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...
by P.J. Jakovljevic
... Systems; Orchid Financial Systems; Paragon Consulting Group, Inc.; Planet ... month)
for a specially packaged five-name user subscription of ACCPAC CRM SalesTeam ...
http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_03_04_1.asp - 22k - 2004-06-03
Summary: Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and have the knowledge that any investments in their data, customizations, and training are fully protected should they later need or want to move their solution on-premises.

10 Common Mistakes You May Be Making When You Set User Rights and ...
... If you only have the option to set permissions by user group, then sometimes
you will have to create a group for a user with special needs. ...
blog.technologyevaluation.com/.../ - 40k - 2009-05-07

Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1 ...
by P.J. Jakovljevic
... with Frontstep Capacity Promiser; Frontstep CRM; Syspro Group with IMPACT CRM and
IMPACT ... Part 2 will discuss the market Impact and makes User Recommendations ...
http:/.../Research/ResearchHighlights/Erp/2002/04/news_analysis/NA_ER_PJ_04_19_02_1.asp - 18k - 2002-04-19
Summary: While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggern

Epicor Claims The Forefront Of CRM.NET-ification. Part 2: Market ...
by P.J. Jakovljevic
... DataFlo, ManFact and InfoFlo products and the eManufacturing group, which includes ...
and FrontRange, to name some in the CRM space (without ... User Recommendations. ...
http:/.../Research/ResearchHighlights/Crm/2002/06/news_analysis/NA_CR_PJ_06_12_02_1.asp - 16k - 2002-06-12
Summary: Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation. Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The positive sign is the company’s more manageabl

"Best" of the Three CRM Solutions
by Kevin Ramesan and Katarina Novatzki
... Best" of the Three CRM Solutions Kevin ... 3. Strategy and User Recommendations. ... v6.2,
along with the acquisition of ACCPAC by the UK-based Sage Group, position the ...
http:/.../Research/ResearchHighlights/Scm/2004/08/research_notes/PN_SC_KR_08_05_04_1.asp - 11k - 2004-08-05
Summary: In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring addition

Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part ...
by P.J. Jakovljevic
... reduce the past confusion among disparate sales organizations (eg, ERP, CRM, SCM,
etc ... During its event for the user group last fall, Invensys declared it had ...
http:/.../Research/ResearchHighlights/Erp/2003/05/research_notes/EN_ER_PJ_05_07_03_1.asp - 19k - 2003-05-07
Summary: Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile investment. Recently-announced technology developments seem to be in sync with the market's trends, and leaning shrewdly towards the requirements of hol

Oracle Integrates Front and Back Office with Applications 11i
by P.J. Jakovljevic
... The new release, unveiled at the Oracle Applications User Group conference in Orlando,
will do away with the company's separate releases for ERP and CRM. ...
http:/.../Research/ResearchHighlights/BusinessApplications/1999/09/news_analysis/NA_BA_PJ_9_29_99_2.asp - 5k - 1999-09-29
Summary: On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida.

JD Edwards' QUEST To End Its String Of Pyrrhic Victories Part 2 ...
by P.J. Jakovljevic
... At FOCUS, J. D. Edwards gathered its QUEST User Group, over 8,500 customers ... to develop
strong products in ERP-adjacent areas like CRM, business intelligence ...
http:/.../ResearchHighlights/BusinessApplications/2001/07/research_notes/EN_BA_PJ_07_05_01_1.asp - 19k - 2001-07-05
Summary: During this year's FOCUS conference for its QUEST User Group, J.D. Edwards demonstrated somewhat more galvanized strategy than the one it initiated and less successfully executed during the last year. With its renewed mid-enterprise focus and commitment to deliver customer-driven solutions, the company s

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