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Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

What's in a Name? or Enterprise Systems' Reincarnations (Part I) ...

... Knova, a Consona CRM solution, acquired in March 2007 for service and support organizations in the mid- to upper- SME to Global 2000 range of sizes within the ... blog.technologyevaluation.com/.../2007/12/11/whats-in-a-name-or-enteprise-systems-reincarnations-part-i/ - 56k - 2007-12-11

SAP Backpedals Its SaaS Forays -- By Design or Under Duress? » ...

... A principal component of the SME strategy is SAP’s breakthrough innovative ... Indeed, many might belittle Salesforce.com, Microsoft Dynamics CRM Online, Concur ... blog.technologyevaluation.com/.../2008/05/26/sap-backpedals-its-saas-forays-by-design-or-under-duress/ - 48k - 2008-05-26

Is ERP Through SaaS Ready for Prime Time? » The TEC Blog

... The SME’s are starting to pick-up on the model and are realizing the ... Unlike a CRM system that has information in relation to customers and prospects and how ... blog.technologyevaluation.com/blog/2008/04/22/is-erp-through-saas-ready-for-prime-time/ - 36k - 2008-04-22

Welcome to the CRM Mid-Market Abyss-PeopleSoft

by Kevin Ramesan ... The processes embedded in good SME CRM software applications have to be flexible enough to recognize constantly shifting roles and responsibilities. ... http:/.../Research/ResearchHighlights/Crm/2003/06/research_notes/VN_CR_KR_06_26_03_1.asp - 15k - 2003-06-26 Summary: As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and

'Best' of the Three CRM Solutions

by Kevin Ramesan and Katarina Novatzki ... customer relationship management (CRM) solutions designed to fit the assorted needs of the ever-expanding small and medium enterprises (SME) marketplace (see ... http:/.../Research/ResearchHighlights/Scm/2004/08/research_notes/PN_SC_KR_08_05_04_1.asp - 11k - 2004-08-05 Summary: In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring addition

'Best' of the Three CRM Solutions

by Kevin Ramesan and Katarina Novatzki ... customer relationship management (CRM) solutions designed to fit the assorted needs of the ever-expanding small and medium enterprises (SME) marketplace (see ... http:/.../Research/ResearchHighlights/Scm/2004/08/research_notes/PN_SC_KR_08_05_04_1.asp - 12k - 2004-08-05 Summary: In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring addition

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic ... Series is designed for small and medium enterprises (SME) with 25 ... ACCPAC business management applications that include accounting, payroll, CRM, and warehouse ... http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_03_04_1.asp - 23k - 2004-06-03 Summary: Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and have the knowledge that any investments in their data, customizations, and training are fully protected should they later need or want to move their solution on-premises.

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic ... A quite similar situation exists with the Abra HR/Payroll product that, like SalesLogix in the CRM market, has a prominence in the SME HR market and has been ... http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_11_04_1.asp - 29k - 2004-06-11 Summary: The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names.

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic ... SME customers continue to increasingly realize the importance of seamless ... for functional expansion opportunities in contact management/SFA, CRM, HR/Payroll, EDI ... http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_10_04_1.asp - 18k - 2004-06-10 Summary: The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to the evolving scalability and migration needs of customers th

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic ... relationship management (CRM), and Internet-hosted solutions vendors. It offers a comprehensive suite of enterprise business solutions for SME, which also ... http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_02_04_1.asp - 25k - 2004-06-02 Summary: By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic coverage in the lower-end of the mid-market.