TEC Products

Retail Systems RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=26 Retail System Evaluation Center http://retail.technologyevaluation.com/ Retail Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=RSE

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part I) » ...

... The services suite includes opportunity and bid management, CRM, resource management, and ... for about $120 million), Epicor acquired CRS Retail Technology Group ... blog.technologyevaluation.com/.../01/24/is-epicor-poised-to-rule-the-mid-market-retail-sector-part-i/ - 42k - 2008-01-24

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part III) ...

... down side, the merger does not involve purely complementary product sets, because there is overlap in key products such as POS, merchandizing and retail CRM. ... blog.technologyevaluation.com/.../04/02/is-epicor-poised-to-rule-the-mid-market-retail-sector-part-iii/ - 44k - 2008-04-02

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II) ...

... uses secure publish/subscriber-based technology to allow retail chains with ... Epicor/CRS RetailCRM is a customer relations management (CRM) solution based on ... blog.technologyevaluation.com/.../02/04/is-epicor-poised-to-rule-the-mid-market-retail-sector-part-ii/ - 43k - 2008-02-04

Marquee Vendors Partner for Deepening Inherent CRM and BI Links

by P.J. Jakovljevic ... Martini then narrowed its focus to only two industries—retail and manufacturing. In 2004, the company backpedaled its positioning as a CRM suite provider to ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/EN_CR_PJ_08_17_05_1.asp - 15k Summary: Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and il

Social Networks: How They're Turning CRM Upside Down

by Wayne Thompson ... He regularly writes for publications such as CRM Magazine, SearchCRM.com, CRMGuru, and The New York Times. ... The retail industry is another one that has a ... http:/.../Research/ResearchHighlights/CRM/2007/10/research_notes/PC_CR_WT_10_24_07_1.asp - 18k Summary: Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social n

Retail Systems: A Primer

by Caroline Lam ... Nonetheless, regardless of the type of retail business, all retailers have some business ... the core components of an MMS, while financial, SCM, ERP, CRM, and WMS ... http:/.../Research/ResearchHighlights/ERP/2006/03/research_notes/TU_ER_CL_03_13_06_1.asp - 19k Summary: The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and war

Why Are CRM and Analytics Intrinsically Connected?

by P.J. Jakovljevic ... (see research/ResearchHighlights/CRM/2005/08 ... series, especially Part Two.) It has also acquired Marketmax, a former provider of retail intelligence and ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.asp - 20k Summary: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration. Typical functional components of marketing automation include customer data cleansing and analysis tools, and campaign management systems.

Vendor Rating Updates: Learning, Distribution ERP, Financials, CRM ...

... Retalix targets companies with retail and distribution requirements ... Finally, the latest information on Sage SalesLogix is available in our CRM Evaluation Center ... blog.technologyevaluation.com/.../10/22/vendor-rating-updates-learning-distribution-erp-financials-crm/ - 32k - 2007-10-22

JDA Portfolio: For the Retail Industry Part Six: ERP Vendors and ...

by P.J. Jakovljevic ... superiority, like in the case of the SCM and CRM markets, will eventually diminish as the ERP vendors continue to improve their retail-specific functionality ... http:/.../Research/ResearchHighlights/Erp/2005/01/research_notes/PN_ER_PJ_01_03_05_1.asp - 17k Summary: ERP vendors promise products linking to financial and manufacturing systems (which logically, is currently the vendor's own system) and include collaborative SRM and PLM capabilities and links to CRM systems. JDA and others must simplify their integration framework strategies and JDA must focus on data s

SAP's Approach to the Retail Market

by P.J. Jakovljevic ... superiority, like in the case of the SCM and CRM markets, will eventually diminish as the ERP vendors continue to improve their retail-specific functionality ... http:/.../Research/ResearchHighlights/Erp/2004/10/research_notes/VN_ER_PJ_10_02_04_1.asp - 21k Summary: SAP and its ERP peers appear to understand that continuously improving the way enterprise information is presented and by marrying analytics, optimization, and retail operation systems on top of an ERP platform is starting to win over retailers.