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The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

Channel Management Decisions  Channel Management Shuffle Introduction We've all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it's trying to book a flight, find out the status of a flight, or check the status of an order Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » Channel Management Decisions


Achieving Effective Inventory Management
In today’s competitive business environment, wholesale distributors face critical factors that directly affect customer satisfaction and profit margins. These

Channel Management Decisions  the company, the distribution channel, and the types of products being sold. It is therefore critical that the underlying business intelligence system can be quickly customized without source code changes or development of customized reports. Business Impact It is increasingly important for distributors to attract and retain customers. Stock-outs due to vendor issues are therefore unacceptable as short shipments, damaged goods due to improper packaging, or shipments containing the wrong product will inevi Read More...
SOA From a Management Perspective: Part One
The big buzzword in enterprise-wide package software is service-oriented architecture (SOA). SOA promises to solve a company's software ills, making life easier

Channel Management Decisions  of services, a communication channel must be established to let everyone know and find what is available for reuse. While registries and directories can help facilitate this communication, proactive methods must be added to supplement these passive tools. Scalability and Manageability There is some definite overlap with scalability and manageability relative to the previously mentioned benefits. However, these two benefits deserve special mention primarily because they are central to a well run and effici Read More...
The Case for Pricing Management
Savvy and dynamically optimized pricing can mean the difference between survival and failure. In many environments it might be smarter, quicker, and more useful

Channel Management Decisions  and preferences, and sales channel characteristics), or any other spreadsheet-based evaluation to conjure up a pricing list, which is then shared with salespeople. This is really when the fun begins, since salespeople will often ignore these lists anyway, and offer products at the price that—according to the salesperson's hunch—customers will pay. Sales folk only want to sell something after all, given that commissions (sales incentives) are typically not based on profit margins, but rather on volume. Read More...
OzLINK Doing Magic for Cloud Order Management
Headquartered in Westborough, Massachusetts, USA, Oz Development is the privately held provider of OzLINK, the set of cloud-based solutions that integrate and

Channel Management Decisions  from e-commerce ( OzLINK Channel ) through to the warehouse ( OzLINK Mobile , see an in-depth video ) and shipping ( OzLINK Shipping ).   Figure 1 NetSuite—A Major Partner Recently, Oz Development announced that it has released a set of NetSuite SuiteApp extensions for its OzLINK solutions to further integrate e-commerce orders and optimize warehouse processes. Built on the SuiteCloud Developer Network ( SDN ), the OzLINK solutions offer NetSuite users a way to extend the functionality of their enterpr Read More...
HRN Management Group
Since it began in 1989, HRN Performance Solutions, a division of CU Solutions Group, has grown into a well-respected human resource and talent management

Channel Management Decisions  Management Group Since it began in 1989, HRN Performance Solutions, a division of CU Solutions Group, has grown into a well-respected human resource and talent management solutions and consulting company with a focus on employee performance, compensation administration and HR compliance. Read More...
Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

Channel Management Decisions  the sales representative or channel manager catches an error that needs to be manually corrected by the compensation administrator. IT Has To Make It Work Last but not least, IT departments are often the unseen victims of manual incentive management processes, since they are after all responsible for building custom integrations between various transactional, payroll, order management, inventory, and other systems to facilitate the data integration that feeds incentive management systems. They also then Read More...
Mobile Device Management Comparison Guide
In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device

Channel Management Decisions  Device Management Comparison Guide In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device usage. The goal is to optimize the functionality and security of a mobile communications network while minimizing costs. If your organization is looking for MDM software, look at this MDM product comparison guide for the key features of some of today’s leading MDM solutions. Read More...
Systems Monitoring and Management: Vendor Evaluation Checklist
This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for

Channel Management Decisions  Monitoring and Management: Vendor Evaluation Checklist This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit. Read More...
The ROI of Talent Management
Over the past decade, talent management initiatives have become one of the top priorities within global organizations. While the business value of talent

Channel Management Decisions  ROI of Talent Management Over the past decade, talent management initiatives have become one of the top priorities within global organizations. While the business value of talent management investments is often recognized discretely through increased efficiency, organizations have frequently found it challenging to quantify the actual business impact or return on investment of their talent management initiatives. Read More...
Human Capital Management (HCM)
Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from

Channel Management Decisions  Capital Management (HCM) Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from the point of hire to the point of retire. HCM solutions provide the tools and technologies needed to enhance all facets of HR administration and employee relationship management. Read More...
Case Study: SAP and Marketing Management
By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the

Channel Management Decisions  Study: SAP and Marketing Management By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the way marketing and sales teams collaborate. Find out how increased visibility and improved interaction has helped SAP realize greater value from a more effective sales process, making it easier to hit sales targets and maximize sales revenue. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

Channel Management Decisions  seamlessly across all the channels. Almost anyone reading this article has experienced frustration when an automated voice response system to which he or she has just dictated a lengthy account number (and plethora of other sensitive information) fails to transfer that information directly to the agent, who finally picks up the phone and asks the customer to repeat the information once again. This is not to mention the case of when a customer is (at long last) transferred to a specialist who, of course, Read More...
Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

Channel Management Decisions  Management Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. Read More...
Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

Channel Management Decisions  IT Solutions-Enterprise Content Management Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText. Read More...
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