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Documents » chordiant software

AuraPortal: A BPM Vendor Worth Checking Out (Article)

Abstract: Principal Analyst P.J. Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the BPM suite address the diverse needs of its client base. Read more. AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process exec (...)
Excerpt related to chordiant software: Principal Analyst PJ Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the BPM suite address th...
Published 2011-08-31

PegaWorld 2011 Revisited (Article)

Abstract: TEC Principal Analyst P.J. Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s unique approach to BPM. How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started d (...)
Excerpt related to chordiant software: TEC Principal Analyst PJ Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s unique approach to...
Published 2011-08-02

Insight: The Critical Path to Competitive Differentiation for ... (White Paper)

Abstract: Insight is the power to see into a given situation. As such, it requires a combination of experience and analytics to enable better decision making. Insight helps small and medium-size businesses (SMBs) uncover opportunities and expose shortcomings, thus establishing the basis for corrective action. Read (...)
Excerpt related to chordiant software: Insight: The Critical Path to Competitive Differentiation for Growing Companies. Source: SAP. Document Type: White Paper Description ...
Published 2011-03-11

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 (White Paper)

Abstract: In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to chordiant software: In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximi... ...
Published 2010-09-01

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 (White Paper)

Abstract: In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to chordiant software: In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximi... ...
Published 2010-09-01

Progress Software Revs Up to Higher RPM via Savvion – Part 1 » ... (Blog Post)

Excerpt related to chordiant software: ... has not only added a market-leading BPA and modeling software and consulting ... Last but not least, the impending Pegasystems (Pega) and Chordiant merger rounds ...
Published 2010-05-14

CRM and BPM: “We Goes Together Like Peas and Carrots” » The ... (Blog Post)

Excerpt related to chordiant software: ... However, Chordiant Software, SwordCiboodle (formerly Graham Technology) and Pegasystems (Pega) have long had human-centric customer service processes ...
Published 2010-02-10

The Wizardry of Business Process Management – Part 3 » The TEC ... (Blog Post)

Excerpt related to chordiant software: ... Pega does acknowledge the competition from CRM application vendors including Chordiant Software, Microsoft Dynamics CRM by Microsoft, Siebel by Oracle; Pivotal ...
Published 2009-06-19

The Collaboration Advantage: Customer-focused Partnerships in a ... (White Paper)

Abstract: Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of (...)
Excerpt related to chordiant software: Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey ...
Published 2010-03-11

The Collaboration Advantage: Customer-focused Partnerships in a ... (White Paper)

Abstract: Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of (...)
Excerpt related to chordiant software: Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey ...
Published 2010-03-11

How to Choose the Right Hosted CRM Solution for You (Checklist/Buyer's Guide)

Abstract: Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to chordiant software: Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date research that helps bring you up to speed and keep you up ...
Published 2010-03-11

How to Choose the Right Hosted CRM Solution for You (Checklist/Buyer's Guide)

Abstract: Hosted CRM solution can be the key of your success.Easy to read free whitepapers. How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an (...)
Excerpt related to chordiant software: ... the Right Hosted CRM Solution for You Hosted CRM Solution is also known as : Hosted CRM, CRM Hosting, On-demand CRM, Hosted CRM Software, Customer Relationship ...
Published 2010-03-11

The Future of Business Process Management: Where is BPM heading? (Article)

Abstract: The need for quick responses to changing business environments has resulted in the growth of business process management (BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
Excerpt related to chordiant software: The need for quick responses to changing business environments has resulted in the growth of business process management (BPM). Thus, BPM vendors ...
Published 2006-05-29

Marquee Vendors Partner for Deepening Inherent CRM and BI Links (Article)

Abstract: Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and il (...)
Excerpt related to chordiant software: Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing...
Published 2005-08-17

Why Are CRM and Analytics Intrinsically Connected? (Article)

Abstract: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration. Typical functional components of marketing automation include customer data cleansing and analysis tools, and campaign management systems. (...)
Excerpt related to chordiant software: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and p...
Published 2005-08-16

When Customer Relationships Meets Business Intelligence Marketing ... (Article)

Abstract: For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit. (...)
Excerpt related to chordiant software: For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendor...
Published 2005-08-12

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & ... (Article)

Abstract: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports. (...)
Excerpt related to chordiant software: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Am...
Published 2005-08-05

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & ... (Article)

Abstract: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports. (...)
Excerpt related to chordiant software: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Am...
Published 2005-08-05

Business Process Management: How to Orchestrate Your Business (Article)

Abstract: Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old, manual system of coordinating activities in a company and (...)
Excerpt related to chordiant software: Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now aboli...
Published 2005-07-09

Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA ... (Article)

Abstract: In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of (...)
Excerpt related to chordiant software: In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundar...
Published 2004-12-22
Documents » chordiant software
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