I-Impact Predicts Your Customer Retention!

by Vaugh Preston ... Product Definition. ... wireless telecommunication industries where customer retention and churn are a ... The I-Impact Retention Management System is comprised of the ... http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/VN_CR_XVP_01_30_04_1.asp - 12k Summary: More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...

... to the Financial Week’s CFO “Churn-O-Meter ... itself as “The ERP Market’s Definition of Agility ... products in the Governanace, Risk management & Compliance ... blog.technologyevaluation.com/.../ - 44k - 2008-01-14

New Vendor Acquisition Strategies in the Enterprise Applications ...

by P.J. Jakovljevic ... global rules, faster rule definition; User interface (UI ... Minimization of churn; Multichannel customer service. ... distribution network. Effective management of dealers ... http:/.../Research/ResearchHighlights/ERP/2006/04/research_notes/EN_ER_PJ_04_26_06_1.asp - 30k Summary: The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors.