Abstract:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable d (...)
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cisco systems:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC ana...
Published:
2012-01-12
Excerpt related to
cisco systems:
... such as Microsoft, Adobe, Cisco, GoToMeeting, and Citrix. Enterprise software vendors that offer human resources (HR) information systems and employee ...
Published:
2011-09-07
Abstract:
As a set of products that provides a consistent, unified user interface and experience across multiple devices, unified communications (UC) is poised to become more widespread in the enterprise. How will IM, video, telephony, and other elements of UC change in the coming year? In this guide, experts Jon (...)
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cisco systems:
2011 Trends Report: Unified Communications. Source: Focus Research. Document Type: White Paper Description: As a set of products that ...
Published:
2011-07-29
Excerpt related to
cisco systems:
... of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe, SuccessFactors, Jive Software, SocialText, OpenText, Yammer, and Cisco Systems, to name ...
Published:
2011-07-28
Excerpt related to
cisco systems:
... Part 1 of this blog series introduced Reflexis Systems, whose task execution ... Motorola, Research in Motion (RIM), Control Module Industries, and Cisco, and is ...
Published:
2011-07-20
Abstract:
Find out how SPS’ latest tools meet the market’s needs and improve the way suppliers, retailers, and other trading partners manage and fulfill orders. SPS Commerce delivers on-demand Software-as-a-Service (SaaS) SCM solutions to address inefficiencies in the retail supply chain network. Find out why S (...)
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cisco systems:
Find out how SPS’ latest tools meet the market’s needs and improve the way suppliers, retailers, and other trading partners manage and fulfill orde...
Published:
2011-05-16
Excerpt related to
cisco systems:
... connectivity to RF devices and bar code printers. Its very first customer was Cisco Systems, who deployed its RF mobile applications. ...
Published:
2011-04-21
Abstract:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews various types of cloud configurations and the ramificatio (...)
Excerpt related to
cisco systems:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of ...
Published:
2011-04-21
Abstract:
Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you should ask if you find yourself in this situation. Your company has purchased a human resources (HR) software that will improve your business. But you’ve just learned that your s (...)
Excerpt related to
cisco systems:
Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you should ask if you find yo...
Published:
2011-04-20
Abstract:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle manag (...)
Excerpt related to
cisco systems:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and interviews its chief visi...
Published:
2011-04-08
Abstract:
Are you a small to medium business looking to implement an as a service solution? Gain insights from a three-part guide on procuring your cloud assets. The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be e (...)
Excerpt related to
cisco systems:
Are you a small to medium business looking to implement an as a service solution? Gain insights from a three-part guide on procuring your cloud ass...
Published:
2011-03-07
Abstract:
TEC analyst P.J. Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing supply chains. Read more. Today’s businesses must be able to swiftly respond to the constant changes emerging across their global global supply chains and fulfillment networks to impr (...)
Excerpt related to
cisco systems:
TEC analyst PJ Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing supply chains. Read more. ...
Published:
2011-03-03
Abstract:
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here (...)
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cisco systems:
Buyer’s Guide to Business Phone Systems. Source: Cisco Systems Inc. Document Type: White Paper Description: Purchasing new business ...
Published:
2011-03-02
Abstract:
For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces, customer service teams, and help desks must continually scrutinize their skyrocketing annual phone costs. Find out how deploying a company-wide (...)
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cisco systems:
Six Easy Steps to Finding the Right Business VoIP Service. Source: Cisco Systems Inc. Document Type: White Paper Description: For ...
Published:
2011-03-02
Abstract:
Voice over Internet protocol (VoIP) has emerged as the industry standard for business telecommunication. VoIP integrates voice communications into the existing data network, eliminating the need for separate public switched telephone network (PSTN) hardware and wiring, and resulting in both lower overhea (...)
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cisco systems:
Ten Ways Businesses Save with VoIP. Source: Cisco Systems Inc. Document Type: White Paper Description: Voice over Internet protocol ...
Published:
2011-03-02
Abstract:
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower comm (...)
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cisco systems:
Five Tips for Saving Money on Your Business Phone System. Source: Cisco Systems Inc. Document Type: White Paper Description: With ...
Published:
2011-03-02
Abstract:
When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make (...)
Excerpt related to
cisco systems:
Four Keys to Choosing Your Next Business Phone System. Source: Cisco Systems Inc. Document Type: White Paper Description: When Voice ...
Published:
2011-03-02
Abstract:
Communication in any business is key. Cisco, as one of the leaders in business voice over internet protocol (VoIP), offers a range of unified IP phone solutions and software applications for businesses. This white paper looks at a few of the universal characteristics of Cisco’s unified IP phone solutio (...)
Excerpt related to
cisco systems:
Insider’s Guide to Cisco VoIP Phone Systems. ... Download <strong>Insider’ s Guide to Cisco VoIP Phone Systems</strong>. Comments: ...
Published:
2010-09-30
Abstract:
Communication in any business is key. Cisco, as one of the leaders in business voice over internet protocol (VoIP), offers a range of unified IP phone solutions and software applications for businesses. This white paper looks at a few of the universal characteristics of Cisco’s unified IP phone solutio (...)
Excerpt related to
cisco systems:
... Home. Topic. Industry. Vendor. Top 25. Insider’s Guide to Cisco VoIP Phone Systems. ... Download <strong>Insider’s Guide to Cisco VoIP Phone Systems</strong>. ...
Published:
2010-09-30
Abstract:
Top Phone Systems for Any Size of business Here s a guide to make buying a phone system for your business much easier. (...)
Excerpt related to
cisco systems:
... product reviews and key purchasing information for leading phone systems designed for ... the lowdown on pricing from vendors such as NEC, Cisco, Toshiba, Shoretel ...
Published:
2010-08-31