Click Stream Analysis

Interelate: More on Tap Than Apps

by L. Talarico ... customers. Analytical CRM functions include data mining, campaign management, personalization, and click stream analysis. Interelate ... http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k - 2000-09-15 Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical CRM service offerings that promise to provide more value

MicroStrategy 7 Hits the Street

by M. Reed ... 7 is designed to be used for building numerous applications, including business intelligence, eCRM, ERP analytics, mobile commerce and click-stream analysis. ... http:/.../Research/ResearchHighlights/DataWarehousing/2000/07/news_analysis/NA_DW_MFR_07_20_00_1.asp - 7k - 2000-07-20 Summary: MicroStrategy® Incorporated, has announced the general availability of MicroStrategy 7™, a completely re-architected version of the company’s core intelligence platform. MicroStrategy 7. If the product is able to analyze multi-terabyte data warehouses as claimed by the vendor, MicroStrategy should

Bolstering the Call Center with Service Resolution Management ...

by P.J. Jakovljevic ... Trend Analysis. ... But answering these simple questions can often mean wading through a disparate mix of click stream data, e-service usage logs, CRM analytics ... http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_PJ_12_14_07_1.asp - 17k - 2007-12-14 Summary: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

Compare SFA Applications and SFA Systems

... Chinese (traditional Hong Kong) Chinese (traditional Taiwan) Clearly differentiate between new and existing work tasks Click stream analysis Client Support ... http://crm.technologyevaluation.com/sales-force-automation/ - 61k - 2009-04-21 Summary: Compare CRM software: Discover the 3 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Sales Applications, Analytics and Reporting, Technical Functionality. Beyond mere requests for proposals (RFP) te

Compare SFA Applications and SFA Systems

... Chinese (traditional Hong Kong) Chinese (traditional Taiwan) Clearly differentiate between new and existing work tasks Click stream analysis Client Support ... http://crm.technologyevaluation.com/sales-force-automation/ - 61k - 2009-04-21 Summary: Compare CRM software: Discover the 3 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Sales Applications, Analytics and Reporting, Technical Functionality. Beyond mere requests for proposals (RFP) te

Supply Chain Management Systems for Service and Replacement Parts ...

by P.J. Jakovljevic and Olin Thompson ... returns and conduct make/buy analysis, which helps ... Although Click Commerce has good technology, an intriguing ... risk and likely repeated revenue stream over a ... http:/.../Research/ResearchHighlights/SCM/2005/08/research_notes/MN_SC_PJ_08_02_05_1.asp - 32k - 2005-08-02 Summary: Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of owner

Compare CRM (Financial/Insurance Market) Software

... such as, high value, tax-exempt, or affinity groups Clearly differentiate between new and existing work tasks Click'n Talk Clickstream analysis (data and Web ... http://crm.technologyevaluation.com/financial-insurance/ - 101k - 2009-04-21 Summary: Compare CRM software: Discover the 10 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Insurance and Investment , Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Cu

PeopleSoft - Catching Its Second Wind From The Internet Part 2 ...

by P.J. Jakovljevic ... provide a significant recurring revenue stream through sales of ... impressive, with dedicated complex analysis and reporting ... drop-down menus, right-click menu, etc ... http:/.../ResearchHighlights/BusinessApplications/2001/06/research_notes/VN_BA_PJ_06_06_01_1.asp - 41k - 2001-06-06 Summary: PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges PeopleSoft now faces in today’s cutthroat competi

Compare CRM (Financial/Insurance Market) Software

... such as, high value, tax-exempt, or affinity groups Clearly differentiate between new and existing work tasks Click'n Talk Clickstream analysis (data and Web ... http://crm.technologyevaluation.com/financial-insurance/ - 101k - 2009-04-21 Summary: Compare CRM software: Discover the 10 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Insurance and Investment , Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Cu

Partnerships with Vendors and Independent Software Vendors ...

by P.J. Jakovljevic ... Three of the Server Platform Situational Analysis series ... and is completely browser, point-and-click based, with ... scale projects and an ongoing stream of smaller ... http:/.../Research/ResearchHighlights/ERP/2005/11/research_notes/TN_ER_PJ_11_02_05_1.asp - 19k - 2005-11-02 Summary: The rapid pace of global business places a unique set of challenges on all enterprises looking to improve and automate their operations, and at the same time, remain poised to adapt quickly to change.