Client Communication

Analysis of Adobe’s Integration of IslandData’s Automated E ...

by P. Hayes ... The net result is that demand for automated client-communication technology is strong and growing. (Chart Source: IDC). User Recommendations. ... http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/04/news_analysis/NA_GW_MPH_04_05_00_1.asp - 6k - 2000-04-05 Summary: Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

IT Services E-Procurement

by Peter E. Hennigan ... The professional service companies are concerned with knowledge of project opportunities, the length of their sales cycle, and client communication. ... http:/.../Research/ResearchHighlights/eCommerce/2001/03/research_notes/MI_EC_XPH_03_23_01_1.asp - 27k - 2001-03-23 Summary: E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

Accendia Inc

... The implementation offers synchronous, asynchronous and client callback communication models as well as integrated application security and communication ... http://directory.technologyevaluation.com/profile.aspx?vid=12294 - 2k

iCAST and Tribal Voice to AOL: “The Block Party is Getting Old ...

by P. Hayes ... The announcement comes on the heels of AOL once again denying communication between its ... Through placing a banner adds on the IM client's tool bar, the service ... http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/04/news_analysis/NA_GW_MPH_04_28_00_1.asp - 5k - 2000-04-28 Summary: AOL has always, and will continue to block disparate Instant Messaging systems from interacting with its 50 Million plus IM user base due to a potential negative financial impact.

Getting It Right: Product, Quality, Timing, and Price

by P.J. Jakovljevic ... sold. The year 2000 brought about the three-layer client/server architecture with thin clients and Internet communication. Also, collaboration ... http:/.../Research/ResearchHighlights/ERP/2006/04/research_notes/VN_ER_PJ_04_19_06_1.asp - 29k - 2006-04-19 Summary: The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of the right quality at the right time—and for the right price.

Cisco Steps into E-Mail Management

by P. Hayes ... Strong communication and response time indicate to the buyer that they are valued clients. If a client feels that their needs have been attended to they are ... http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/01/news_analysis/NA_GW_MPH_01_03_00_1.asp - 5k - 2000-01-03 Summary: SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by bra

The Future of Secure Remote Password (SRP)

by Brenda Coulson ... for communication. To further thwart attack, SRP uses temporary keys, so each session is different. Below is a very simplified description of the SRP-3 client- ... http:/.../Research/ResearchHighlights/Security/2003/03/research_notes/MI_ST_XBC_03_03_03_1.asp - 20k - 2003-03-03 Summary: The Secure Remote Password (SRP) holds great promise as a way to strongly authenticate a user without the usual risks of dictionary attack(s) faced by other password-based authentication schemes. Yet the industry de-facto standard remains the password-based authentication scheme. This article explores th

LMS (Learning Management System) Evaluation

... for data administrators Classroom Training for end users Classroom content with collaborative activity Client ColdFusion Communication and collaboration ... http://lms.technologyevaluation.com/ - 26k - 2009-03-09

LMS (Learning Management System) Evaluation

... for data administrators Classroom Training for end users Classroom content with collaborative activity Client ColdFusion Communication and collaboration ... http://lms.technologyevaluation.com/ - 26k - 2009-03-09

Architecture Evolution: From Web-based to Service-oriented ...

by P.J. Jakovljevic ... Thus, transport and communication technologies like Web services, message brokers and queues ... adding a web access layer onto existing old client/server systems ... http:/.../Research/ResearchHighlights/ERP/2006/09/research_notes/TU_ER_PJ_09_19_06_1.asp - 22k - 2006-09-19 Summary: Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce.