Abstract:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboratio (...)
Excerpt related to
client communication:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM...
Published:
2011-10-31
Abstract:
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers a (...)
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client communication:
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his ...
Published:
2011-10-27
Abstract:
Principal Analyst P.J. Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the BPM suite address the diverse needs of its client base. Read more. AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process exec (...)
Excerpt related to
client communication:
Principal Analyst PJ Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the BPM suite address th...
Published:
2011-08-31
Excerpt related to
client communication:
... on a mobile server and uses a native device client, installed in ... hypertext transfer protocol secure (HTTPS)/secure socket layer (SSL) communication protocols. ...
Published:
2011-08-12
Excerpt related to
client communication:
... business processes in the enterprise and power real-time communication with presence ... and Linux platforms with a lightweight Web access client that works across ...
Published:
2011-08-10
Excerpt related to
client communication:
... more customers are using these tools as a preferred means of communication (and for ... When selecting a CRM service supplier, the client ought to bear in mind of ...
Published:
2011-08-02
Excerpt related to
client communication:
... In fact, client input is critical to its product development. ... capabilities, as well as group tools that help to simplify team communication and collaboration. ...
Published:
2011-07-12
Abstract:
P.J. Jakovljevic reviews Ariba's history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions. Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast (...)
Excerpt related to
client communication:
PJ Jakovljevic reviews Ariba's history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutio...
Published:
2011-06-17
Excerpt related to
client communication:
... In my point of view, there is a communication problem between IT professionals and accountants ... It is not enough to know what a client does, you must also ask why ...
Published:
2011-05-31
Excerpt related to
client communication:
... written in C++ and Microsoft Foundation Class (MFC) Library client-server tools. ... current focus is to capture all human interaction and communication around the ...
Published:
2011-04-18
Excerpt related to
client communication:
... and technologies, including high-functionality local client software (ie ... infrastructure (eg local database, synchronization, communication management, and ...
Published:
2011-02-18
Excerpt related to
client communication:
... We worked with one 17 billion dollar client that had a best practices ... In my experiences, the most common failure rises from the mis-communication between the ...
Published:
2011-02-17
Excerpt related to
client communication:
... hand, having a thick client–based mobile BI solution requires installation of the application on the mobile device, enabling communication and interaction ...
Published:
2011-02-14
Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity, efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, (...)
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client communication:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity, efficiency, and customer ...
Published:
2011-01-05
Abstract:
In an industry so reliant on regulatory compliance, UCLH used Lombardi Blueprint and Teamworks solutions to map and improve processes across the entire organization, from administration to patient management, with benefits for employees and patients by optimizing performance across the board. Read more (...)
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client communication:
University College London Hospitals (UCLH). Source: IBM. Document Type: Case Study Description: In an industry so reliant on regulatory ...
Published:
2010-12-17
Excerpt related to
client communication:
... But how about rejuvenating the mature client-server products in Epicor ... contact, enablement of new channels (online commerce), and more effective communication. ...
Published:
2010-09-28
Excerpt related to
client communication:
... These features will also facilitate communication between workers, suppliers, and customers to ... During the era of client-server and early Web 1.0-enablement of ...
Published:
2010-09-09
Abstract:
Find out how Plateau Talent Gateway turns the internal connections and expertise within organizations into tangible bottom-line business assets. Some of the best experts in the business are your long-time employees, top performers, and innovators. Unlock their expertise and the impact could be dramatic. T (...)
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client communication:
... One Plateau client — the Director of Learning Services for the Online Computer Library Center (OCLC) — says that "by blending social communication with ...
Published:
2010-08-17
Excerpt related to
client communication:
... as the introduction of Windows Workflow Foundation (WF), Windows Communication Foundation (WCF ... The IDE resides in the same client application that end-users ...
Published:
2010-08-17
Abstract:
Discover how to reduce turnover and manage change.Find out how retailers can benefit from a new approach to training and talent management This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession planning can (...)
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client communication:
Discover how to reduce turnover and manage change.Find out how retailers can benefit from a new approach to training and talent management This pap...
Published:
2010-08-17