Documents » customer definition
Abstract: What has ToolsGroup, the expert in demand-driven SCP, been doing to address demand and supply variability? Read P.J. Jakovljevic’s
article and see how ToolsGroup has developed sophisticated software that analyzes demand history across multiple dimensions,
enabling companies to obtain more accurate fore (...)
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ToolsGroup—Going Back to Its SCP Roots. PJ Jakovljevic - February 8, 2012. Comments:
Published 2012-02-08
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Discussing Enterprise Software and Selection.
Published 2012-01-30
Abstract: A strategic planning process is critical for distribution companies. Not unlike personal financial planning, distribution
executives have to select the best investments needed now to create profitable growth in the future. If you fail to make the
right commitments at the right time, you will miss opportu (...)
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Three Steps to Strategic Planning Excellence in Wholesale Distribution Companies. Source: SAP. Document Type: White Paper
Description ...
Published 2012-01-30
Abstract: Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering
that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than
as individual enterprises, each relying on the ot (...)
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The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value. Source: SAP. Document Type:
White Paper Description ...
Published 2012-01-27
Abstract: The longstanding silos within organizations may be ready for busting, and the right IT strategy can facilitate the collaboration
needed to break them down, even extending to suppliers, customers, and partners, integrating all processes from idea to delivery.
This paper features an interview with SAP’s (...)
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From Idea to Delivery: Take a Holistic, End-to-End Approach to Bringing Products to Market. Source: SAP. Document Type: White
Paper ...
Published 2012-01-27
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... For those of you who don’t know, the definition of a Pareto ... Plan
to address priorities according to business needs and improved customer experience, thereby ...
Published 2012-01-12
Abstract: ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with.
In his latest article, TEC principal analyst P.J. Jakovljevic reviews the company’s major ERP offering, describes how the
mid-market ERP vendor the differentiated itself from th (...)
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ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with.
In his latest articl...
Published 2011-12-07
Abstract: This buyer's guide reviews the latest innovations in customer relationship management (CRM), focusing on cloud, mobile, and
social options, and provides several valuable CRM resources. Customer relationship management (CRM) has matured, and offers
more choices than ever before. This buyer’s guide review (...)
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2011 Customer Relationship Management Buyer's Guide: Innovations in CRM. Source: Technology Evaluation
Centers. Document Type: TEC ...
Published 2011-11-21
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... the only company worldwide to support the whole value creation for carbon fiber components with its software
tools from product definition and development to ...
Published 2011-11-16
Abstract: Enterprise configuration management (ECM) is a process to capture data and dependencies about an information technology (IT)
infrastructure and to create an audit trail of changes against that infrastructure. The ECM process manages the revision and
status of all the digital assets in an IT infrastructur (...)
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Enterprise Configuration Management for Risk Mitigation. Source: Configuration Management, Inc. Document Type: White Paper
Description ...
Published 2011-11-02
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... and increase the number of “stock out” situations with customer disappointments as a
... and therefore the supply plan one creates is by definition inaccurate. ...
Published 2011-11-01
Abstract: Many large organizations are struggling to manage all their software systems—let alone the different software versions across
departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering
for centralized support and system management, covers a (...)
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Many large organizations are struggling to manage all their software systems—let alone the different software versions across
departments. In his ...
Published 2011-10-27
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... other object classes. One can enhance the definition of classes by defining attributes,
relationships, and methods. The key differentiator ...
Published 2011-10-18
Abstract: TEC Principal Analyst P.J. Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B
enterprises. Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is
a critically important discipline within any enterprise, (...)
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TEC Principal Analyst PJ Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B
enterprises. Conventio...
Published 2011-10-13
Abstract: Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
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Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published 2011-09-08
Abstract: Principal Analyst P.J. Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how
the BPM suite address the diverse needs of its client base. Read more. AuraPortal, a new business process management (BPM)
vendor, offers a solution that creates business process exec (...)
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Principal Analyst PJ Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the
BPM suite address th...
Published 2011-08-31
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... see Figure 1), and virtual performance reviews with high definition (HD) video ...
new products and services to market faster; Connected customer communities to ...
Published 2011-08-10
Abstract: In the late 1990s, Philadelphia, Pennsylvania-based cable operator Comcast relied on decidedly low-tech human resources (HR)
systems. But as the company's business operations expanded, and the Comcast workforce grew by more than 20 times, executives
realized that managing with paper would no longer be po (...)
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IDC Customer Spotlight: Comcast Reaps the Benefits of Integrated HR and Talent from SAP. Source: SAP. Document
Type: Case Study Description ...
Published 2011-08-08
Abstract: To compete effectively in the digital marketplace, telecom companies must answer a new call. New multisided business models
require changes in the way they collaborate with partners, price offerings, and service customers. Discover the best practices
and technologies that can help your telecom company ta (...)
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Strategies for Evolving into a Multisided Business. Source: SAP. Document Type: White Paper Description: To compete effectively
in ...
Published 2011-08-08
Abstract: Even in a strong economy, retail is an extremely competitive industry. This paper lays out the external pressures and challenges
retailers face when attempting to understand sales drivers and promotional performance. It also identifies best practices
needed to create the deep insights required to optimiz (...)
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Getting Closer to the Customer: Overcoming Common Sales Analysis Challenges. Source: SAP. Document Type:
White Paper Description: Even ...
Published 2011-08-08
Documents » customer definition