Featured Documents and Solutions » customer relationship management article
The software evaluation report for Customer Relationship Management provides extensive information about software capabilities
or provided services. Covering everything in the CRM comprehensive model, the report is invaluable toward RFI and business
requirements research.
Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best
solution.
RFP templates for Customer Relationship Management (CRM) help you establish your selection criteria faster, at lower risks
and costs.
Documents » customer relationship management article
Excerpt related to customer relationship management article:
... Product Data Management (PDM), Material Management. ...
In the TEC article What Makes Process Process?, Olin Thompson calls out the different ways ERP system vendors
...
Published 2012-01-30
Excerpt related to customer relationship management article:
... Flexible, Customer-centric, Business agility. ... t. It’sa sign that
your business relationship is likely ... Great article and easy to read
for this person who defines ...
Published 2012-01-26
Excerpt related to customer relationship management article:
... a result, there were two in-depth TEC article series on ... software
solutions such as human resource management (HRM), customer relationship
management (CRM), CPM ...
Published 2012-01-25
Abstract: What do Einstein’s theory of relativity and quantum theory have to do with SYSPRO? TEC principal analyst P.J. Jakovljevic
explains, as he discusses how SYSPRO has applied these famous physics theories to produce a ‘simply smarter’ ERP system and
comprehensive ERP framework for effective material, c (...)
Excerpt related to customer relationship management article:
What do Einstein’s theory of relativity and quantum theory have to do with SYSPRO? TEC principal analyst PJ Jakovljevic explains,
as he discusse...
Published 2012-01-23
Excerpt related to customer relationship management article:
... a strategic planning and management system that is ... whether these
processes lead to customer satisfaction, market gain ... Tad Leahy in his article,
“Tailoring the ...
Published 2012-01-20
Excerpt related to customer relationship management article:
... how collaboration can improve the relationship between a ... improvement
of process, reduce customer acquisition cost ... environment, is it a management
function, HR ...
Published 2012-01-19
Excerpt related to customer relationship management article:
... see the related article here ... reporting, business planning, budgeting,
and cost and cash management. ... A featured prototype customer was Tollpost
Globe AS, a Dutch ...
Published 2012-01-17
Abstract: Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever
to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor
execs to see how B2B pricing software allows companies to (...)
Excerpt related to customer relationship management article:
Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever
to such inadequate if no...
Published 2012-01-16
Excerpt related to customer relationship management article:
... TEC’s in-depth 2011 article not only ... to capture data specific to
that customer and the ... The Administration module enables account management,
group management ...
Published 2012-01-12
Abstract: TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend
analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved
into a world leader in strategic supply, category spend, (...)
Excerpt related to customer relationship management article:
TEC principal analyst PJ Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis,
supplier lifec...
Published 2012-01-10
Abstract: TEC principal analyst P.J. Jakovljevic interviews the SAP Retail Industry team to shed some light on SAP’s strategy with regard
to the retail industry. Can SAP, a market and technology leader in business management software, translate its success in
the manufacturing industry to retail? TEC principal an (...)
Excerpt related to customer relationship management article:
TEC principal analyst PJ Jakovljevic interviews the SAP Retail Industry team to shed some light on SAP’s strategy with regard
to the retail indus...
Published 2012-01-05
Excerpt related to customer relationship management article:
... The article established that the product lifecycle ... for program
and portfolio management (PPM), Windchill ... Creo and other solutions address customer
requirements ...
Published 2012-01-03
Excerpt related to customer relationship management article:
... since I need to start writing this article eventually (and ... Customer
relationship management (CRM) – SuperOffice; Dashboards and other Business Intelligence
(BI ...
Published 2011-12-27
Abstract: With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers.
Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends,
and more. Log in to read now. (...)
Excerpt related to customer relationship management article:
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers.
Read this article to...
Published 2011-12-20
Excerpt related to customer relationship management article:
... on many factors (eg, project management, solution complexity ... the
special demands of the customer like integrating a ... issues raised in the article
(data migration ...
Published 2011-12-15
Excerpt related to customer relationship management article:
... See TEC’s recent article for more information on ... that there can
be some change management issues in ... quotes is based on its customer
experiences (although it ...
Published 2011-12-14
Excerpt related to customer relationship management article:
... other words: can the end user/customer freely define ... In fact, given
that David’s article is a ... individual experiences with global talent management
in general ...
Published 2011-12-08
Abstract: ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with.
In his latest article, TEC principal analyst P.J. Jakovljevic reviews the company’s major ERP offering, describes how the
mid-market ERP vendor the differentiated itself from th (...)
Excerpt related to customer relationship management article:
ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with.
In his latest articl...
Published 2011-12-07
Abstract: Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management
(WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly
those with large, complex workforces, and how Krono (...)
Excerpt related to customer relationship management article:
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management
(WFM) can be. In this...
Published 2011-12-02
Abstract: The latest iteration of PTC Windchill (v. 10) for product lifecycle management (PLM) has been described as ‘the most significant
Windchill release in PTC’s history.’ In his article, TEC research analyst Gabriel Gheorghiu compares the last two versions
of PTC Windchill, and outlines how the function (...)
Excerpt related to customer relationship management article:
The latest iteration of PTC Windchill (v. 10) for product lifecycle management (PLM) has been described as ‘the most significant
Windchill release...
Published 2011-11-29
Documents » customer relationship management article