TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2&productId=864 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?modelid=500&catid=CRM

Hosted versus On-premises Customer Relationship Management

by Richard R. Smith ... Hosted versus On-premises Customer Relationship Management Featured Author - Richard R. Smith - July 7, 2006. 1. Background: Changes ... http:/.../Research/ResearchHighlights/CRM/2006/07/research_notes/MI_CR_XRS_07_07_06_1.asp - 16k - 2006-07-07 Summary: The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and disadvantages?

Customer Relationship Management (CRM):Aplicor Inc. Aplicor

... Aplicor offers single front-office customer relationship management (CRM) and back-office enterprise resource planning (ERP) hosted and non-hosted applications ... http:/.../software/500-21146/Customer-Relationship-Management-CRM/Aplicor-Inc-Aplicor.html - 3k - 2008-08-21

A Customer Relationship Management Solution Aims To Cover all the ...

by Osman Baig and Shahid Hannan ... 281-16091-idealprofile/Customer-Relationship-Management-CRM/Surado ... release are extensive project management functionality, where ... with respect to hosted solutions ... http:/.../Research/ResearchHighlights/CRM/2006/08/research_notes/PN_CR_OB_08_17_06_1.asp - 29k - 2006-08-17 Summary: Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

Customer Relationship Management (CRM):QAD QAD Enterprise ...

... Customer Relationship Management (CRM):QAD QAD Enterprise Applications 2007. ... on-demand, an application management services offering hosted by QAD; or on ... http:/.../500-21629/Customer-Relationship-Management-CRM/QAD-QAD-Enterprise-Applications-2007.html - 3k - 2008-08-21

TEC: Customer Relationship Management (CRM) Evaluation Center

... Why Use the Customer Relationship Management Evaluation Center? ... marketing, sales force automation, customer service, partner management, and other ... http://crm.technologyevaluation.com/index.asp - 55k - 2007-11-26

Software as a Service beyond Customer Relationship Management and ...

by P.J. Jakovljevic ... traditional on-demand supplier relationship management (SRM) vendors ... the other hand, the hosted (dedicated instance ... maximum value to the customer's bottom line ... http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/TU_CR_PJ_03_17_06_1.asp - 35k - 2006-03-17 Summary: Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

Software as a Service for Customer Relationship Management and ...

by P.J. Jakovljevic ... Software as a Service for Customer Relationship Management and Sales PJ Jakovljevic - March ... to future versions of Microsoft Office, to hosted Microsoft Exchange ... http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/TU_CR_PJ_03_16_06_1.asp - 37k - 2006-03-16 Summary: Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

Customer Relationship Management (CRM):Sage Software SageCRM ...

... customizable software for accounting, customer relationship management (CRM), human ... which provides access to customer sales, marketing ... forth from a hosted to an ... http:/.../software/500-21187/Customer-Relationship-Management-CRM/Sage-Software-SageCRM-SageCRM-com.html - 4k - 2008-08-21

Customer Relationship Management (CRM):BizAutomation.com ...

... Customer Relationship Management (CRM):BizAutomation.com BizAutomation CRM ... BizAutomation CRM + Business Management is an all ... one of our hosted Exchange partners ... http:/.../BizAutomation-com-BizAutomation-CRM-Business-Management.html - 3k - 2008-08-21

Integrating Customer Relationship Management and Service ...

by P.J. Jakovljevic ... Management faced with this situation must keep its own counsel in determining if ... point is a company with a legacy system that had customer and supplier ... http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_PJ_12_07_07_1.asp - 62k - 2008-02-04 Summary: The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.