TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2&productId=864 Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?modelid=500&catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/

Author Attacks Harvard! (Sort of... well, not really... OK, not at ...

... seems to be taking issue with a Harvard Business Review article called ... lead into a description of a well-rounded customer relationship management (CRM) suite ... blog.technologyevaluation.com/blog/2007/10/16/author-attacks-harvard/ - 33k - 2007-10-16

CRM 101 » The TEC Blog

... sales force automation, customer service, partner management, and other ... etc.), then the type of Relationship that we ... want to have with our Customer, and finally ... blog.technologyevaluation.com/blog/2008/01/07/crm-101/ - 31k - 2008-01-07

Vendor Rating Updates: Process ERP, CRM, and Financials » The TEC ...

... are available for purchase, or you can review the ratings in ... resource planning (ERP) for process manufacturing industries; customer relationship management (CRM) ... blog.technologyevaluation.com/blog/2007/11/02/vendor-rating-updates-process-erp-crm-and-financials/ - 30k - 2007-11-02

Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM ...

... success requires best practices that address organizational and sponsorship issues such as leadership and change management. #1 Customer-centric/Customer ... blog.technologyevaluation.com/blog/2007/12/18/the-5-worst-buzzwords-in-the-crm-industry-today/ - 35k - 2007-12-18

SaaSy Discussions (Part Ia) » The TEC Blog

... SRM, not to be confused with supplier relationship management!) and CRM ... to core CRM and knowledge management adds context to customer interactions, so ... blog.technologyevaluation.com/blog/2008/04/28/saasy-discussions-part-ia/ - 37k - 2008-04-28

Straight Up on Leads Management » The TEC Blog

... A leads management solution uses different methodologies and practices to govern this information and distribute it to the appropriate people within an ... blog.technologyevaluation.com/blog/2008/06/09/straight-up-on-leads-management/ - 36k - 2008-06-09

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part I) » ...

... for manufacturing, supply chain, distribution, and financial accounting, as well as front-office customer relationship management (CRM) applications for sales ... blog.technologyevaluation.com/.../01/24/is-epicor-poised-to-rule-the-mid-market-retail-sector-part-i/ - 42k - 2008-01-24

Project Management Strategies for a Challenged Economy » The TEC ...

... The methodology that supports project management can be used in areas such as ... webinars, and encourage networking through associations, all to review costs with ... blog.technologyevaluation.com/.../2008/06/16/project-management-strategies-for-a-challenged-economy/ - 30k - 2008-06-16

SaaSy Discussions (Part I) » The TEC Blog

... Deploying comprehensive manufacturing enterprise resource planning (ERP) and complex multi-departmental customer relationship management (CRM) systems would be ... blog.technologyevaluation.com/blog/2008/04/11/saasy-discussions-part-i/ - 43k - 2008-04-11

Types of Project Management Communication: Part One of a Three ...

... a closer look at the main phases of project management listed below, we will discuss strategies to obtain both internal and external customer satisfaction. ... blog.technologyevaluation.com/.../ - 30k - 2008-04-04