GoldMine CRM

... Contains over 100 standard sales tracking, customer tracking, and activity tracking reports. - Comes with a license of Crystal Report Writer v8.5. ... http://www.technologyevaluation.com/showcases/technology-Directory/D/11139/GoldMine-CRM.html - 5k - 2008-09-01

A Drop-ship Enablement Pioneer Leads the Way

by P.J. Jakovljevic ... of solving dialect problems, there is the case of a renowned musical instrument manufacturer that could not send the retail customer tracking numbers for its ... http:/.../Research/ResearchHighlights/SCM/2006/08/research_notes/VN_SC_PJ_08_28_06_1.asp - 27k Summary: By providing a single plug-and-play connection to multiple trading partners, CommerceHub strives to enable basically any retailer to electronically integrate with its suppliers, regardless of the idiosyncratic systems and capabilities that might exist among them.

PeopleSoft Gathers Manufacturing and SCM Wherewithal Part One ...

by P.J. Jakovljevic ... the custom sensor market has extremely long sales cycles, with sales taking from three to six years to mature, making excellent customer tracking and service ... http:/.../Research/ResearchHighlights/Erp/2004/01/research_notes/EN_ER_PJ_01_24_04_1.asp - 28k Summary: Hiring the former APICS president to head its manufacturing industry efforts a year ago, the high profile acquisition of renowned manufacturing ERP provider J.D. Edwards this summer, and most recently, the acquisition of demand flow and lean manufacturing software solutions from JCIT, might indicate that

Smaller Vendors Can Still Provide Relevant Business Systems Part ...

by P.J. Jakovljevic ... the custom sensor market has extremely long sales cycles, with sales taking from three to six years to mature, making excellent customer tracking and service ... http:/.../Research/ResearchHighlights/Erp/2005/01/research_notes/EN_ER_PJ_01_24_05_1.asp - 28k Summary: If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting manufacturing markets, it has certainly succeeded. However, given a growing horde of viable solutions from larger and more renowned vendors, the

Customer Relationship Management Strategies Part Three: Achieving ...

by Mike Holland and Trinh Abrell ... Even if it is the sales representatives that field the customer calls, they should be tracking the results of the calls and follow up by documenting the results ... http:/.../Research/ResearchHighlights/Crm/2005/02/research_notes/MI_CR_XMH_02_16_05_1.asp - 19k Summary: Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates sales, service, and customer satisfaction, will help you realize the benefits of a CRM system.

Customer Relationship Management: Evolution, Not Revolution

by Jane Affleck ... and functions are policy tracking and investment tracking in order to enhance client databases. Software from some vendors might allow customer data to be ... http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/TU_CR_JA_09_24_07_1.asp - 15k Summary: Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

When You Realized the Need for a Unified View of Your Customers ...

by L. Talarico ... first attempt to combine analytical information with such traditional CRM functionality as campaign management, personalization, and customer support tracking. ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_16_00_1.asp - 7k Summary: E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information with traditional CRM functionality to provide advances in personalization and campaign management.

JDA Portfolio: For the Retail Industry Part Three: JDA Portfolio ...

by P.J. Jakovljevic ... JDA in-store systems now also include a workforce management solution to optimize in-store labor scheduling and back-office and customer data tracking solutions ... http:/.../Research/ResearchHighlights/Erp/2004/12/research_notes/PN_ER_PJ_12_29_04_1.asp - 21k Summary: With its new business model, JDA plans to build upon the broadening collective JDA Portfolio product lines to enable its customers to achieve a new level of operational excellence.

Customer Relationship Management (CRM) Software Evaluation Reports

... Customer Relationship Management (CRM). ... to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management ... http://rfp.technologyevaluation.com/rfi.asp?catid=CRM - 27k - 2007-12-04

Time and Attendance Tracking - Consultants

... Time and Attendance Tracking - Consultants. ... small business with specific expertise in the alignment of business goals with customer objectives, supporting ... http:/.../www.technologyevaluation.com/showcases/consultants/cat/87313/Time-and-Attendance-Tracking.html - 34k - 2008-09-04