| 1. |
The Role of Sales Training Requirements Definition and Requests for Proposals in the Success of Technology Companies (6 Pages)
by Dave Stein and Al Case
Nov 4, 2005
Abstract : The first step in choosing an effectiveness service provider (ESP) that best meets your company's needs is to develop a requirements definition. When used as a request for proposal, the requirements definition can be a powerful evaluation and negotiation tool.
|
| 2. |
Software as a Service (SaaS) - SaaS Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Software as a Service (SaaS) is a model of software deployment whereby a provider licenses an application to customers for use as a service on demand. SaaS software vendors may host the application on their own web servers or download the application to the consumer device, disabling it after use or after the on-demand contract expires. The on-demand function may be handled internally to share licenses within a firm or by a third-party application service provider (ASP) sharing licenses between firms (source: Wikipedia).
|
| 3. |
Information Technology (IT) - IT Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Information technology (IT) is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware (source: Information Technology Association of America [ITAA]).
|
| 4. |
Human Capital Management (HCM) - HCM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Human Capital Management (HCM) is a strategic approach to people management that focuses on the knowledge, skills, abilities and capacity to develop and innovate possessed by people in an organisation (source: "Human Capital Management [HCM]: Achieving Added Value Through People", by Angela Baron & Michael Armstrong).
|
| 5. |
Enterprise Resource Planning (ERP) - ERP Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Enterprise resource planning (ERP) programs are core software used by companies to coordinate information in every area of business. ERP programs help to manage company-wide business processes, using a common database and shared management reporting tools (source: "Enterprise Resource Planning [ERP]", by Bret Wagner & Ellen Monk).
|
| 6. |
Customer Relationship Management (CRM) - CRM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
|
| 7. |
Business Intelligence (BI) - BI Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Business intelligence (BI) is a broad category of application programs and technologies that allow organizations to gather, consolidate, store, and analyze organizational data to help users make better business decisions.
|
| 8. |
Total Cost of Ownership (TCO) - TCO Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : The Total Cost of Ownership (TCO) is the present value of all costs incurred during the life of a product or service (source: "The Supply Chain Cost Management: The AIM & Drive Process for Achieving Extraordinary Results", by Jimmy Anklesaria). Total Cost of Ownership (TCO) is a comprehensive set of methodologies, models and tools to help organizations better measure and manage their IT investments (source: Gartner).
|
| 9. |
Return on Investment (ROI) - ROI Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Return on Investment (ROI) is the ultimate measure of accountability that answers the question: Is there a financial return for investing in a program, process, initiative, or performance improvement solution? (source: "Return on Investment (ROI) Basics", by Patricia Pulliam & Jack Phillips).
|
CART 
