TEC Products

Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2

Getting Strangers to Take Your Candy

by D. Geller ... That's both an advantage and a disadvantage, because in the crowded CRM market most people have been told, and believe, that there is more value associated ... http:/.../Research/ResearchHighlights/eCommerce/2000/05/news_analysis/NA_EC_DPG_05_04_00_1.asp - 6k Summary: Angara uses millions of anonymous user profiles to help websites convert first time visitors to first-time customers.

Project-oriented Software: Many Choices, Many Differences

by Charles Chewning Jr. ... This can prove to be a significant disadvantage. Project proposals can be created in Award, Deltek FMS's CRM application, but project data must be exported ... http:/.../Research/ResearchHighlights/ERP/2006/06/research_notes/VN_ER_XCC_06_06_06_1.asp - 25k Summary: Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and billed. But which product?

User Recommendations for Project-oriented Software

by Charles Chewning Jr. ... This may not necessarily be a disadvantage, but it might be if the third ... Microsoft Dynamics SL does integrate with Microsoft CRM, a very powerful CRM application ... http:/.../Research/ResearchHighlights/ERP/2006/06/research_notes/VN_ER_XCC_06_07_06_1.asp - 19k Summary: Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization competes. But since not all software is created equal, it's worth examining some leading candidates in depth.

When Small Business Packages Have Enterprise Appeal

by Charles Chewning Jr. ... is the off-line sales access, which allows users to access critical CRM functions off ... This can be seen as a competitive disadvantage, but there are a sufficient ... http:/.../ResearchHighlights/TechnologySelections/2005/05/research_notes/VN_TS_XCC_05_27_05_1.asp - 26k Summary: As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust set of e-commerce applications.

Point of Sale: To Stand Alone or Not?

by Caroline Lam ... The disadvantage of this approach is that when a retailer needs to ... management, price management, register management, inventory management, and CRM are always ... http:/.../Research/ResearchHighlights/CRM/2006/04/research_notes/TU_CR_CL_04_10_06_1.asp - 17k Summary: When selecting a point of sale (POS) solution, users have a choice between stand-alone solutions and integrated solutions. They should first evaluate core and non-core components of POS systems, and assess the strengths and weaknesses of best-of-breed and integrated approaches.

ROI Systems, Inc.: Will Slow and Steady Remain in the Race?

by P.J. Jakovljevic ... products would significantly enhance its customer relationship management (CRM), e-commerce ... do so (35% probability) will put ROI at a disadvantage compared to ... http:/.../ResearchHighlights/BusinessApplications/2000/06/research_notes/VN_BA_PJ_06_22_00_1.asp - 16k Summary: Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth, ROI has achieved a small market presence in general and

Mid-market Getting the Taste of Some Emerging Technologies

by P.J. Jakovljevic ... not nearly as deep as some of the individual, best-of-breed CRM, HRM, PSA, or BPM ... 2) at a disadvantage when competing against best-of-breed packages within the ... http:/.../Research/ResearchHighlights/Erp/2004/07/research_notes/TU_ER_PJ_07_05_04_1.asp - 25k Summary: Fledgling smart enterprise suite, business activity monitoring, and business process management technologies hold significant potential for end user organizations as they can accelerate the velocity of the business and deal with the details of everyday needs. The challenge is to fine-tune the system to d

The Market Impact of Two Powerhouses

by P.J. Jakovljevic ... the global business and several Sage and Best brands, especially in the CRM realm (ie ... is the youngest of the MBS products, which despite the disadvantage of a ... http:/.../Research/ResearchHighlights/ERP/2005/08/research_notes/EN_ER_PJ_08_25_05_1.asp - 22k Summary: This is an analysis of the equivalent moves of two superpowers to secure the lower-end of the market, also known as the small-to-medium enterprise (SME) market segment. One is Microsoft Business Solutions (MBS), the other is UK-based the Sage Group.

AccountMate Software An International Product No One Knew About ...

by Charles Chewning Jr. ... CRM (GoldMine Link): Figtree Consulting, Inc., Morris Plains, NJ, http://www ... more expensive than lower-end products and therefore at a competitive disadvantage. ... http:/.../ResearchHighlights/TechnologySelections/2005/01/research_notes/VN_TS_XCC_01_20_05_1.asp - 28k Summary: AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent and able to chart its own course.

Examples Of How Some Mid-Market Vendors Might Remain Within The ...

by P.J. Jakovljevic ... On its hand, having forever had a ‘size' disadvantage (with mere ~$30 ... garnered a line of integrated collaborative e-business, CRM, business intelligence (BI ... http:/.../Research/ResearchHighlights/Erp/2003/07/news_analysis/NA_ER_PJ_07_18_03_1.asp - 23k Summary: Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of these thriving Boutique Vendors will actually be conglomer