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1.	CRM Evaluation Center Nov 8, 2009 Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
2.	Do We Already Know Whether You’re Going To Read This Article? ( Pages) by D. Geller May 24, 2000 Abstract : SLP InfoWare announced a product that can predict which of an ISP’s customers are likely to leave.
3.	Outsourcing Security Part 3: Selecting a Managed Security Services Provider ( Pages) by Jim McLendon Apr 11, 2002 Abstract : As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.
4.	Process Manufacturing Software: A Primer (8 Pages) by Joseph J. Strub Mar 20, 2004 Abstract : This article looks at ERP software with a very narrow focus, namely that of process manufacturing. Understanding the differences between process and discrete manufacturing can assist you in emphasizing and concentrating on those functions and features that matter most in the process world. This emphasis may clarify your choice of software or, more importantly, help you avoid being saddled with ill-fitting concepts and procedures. If you are a process manufacturing expert, you may find this article somewhat basic. However, for those of you just getting into a process manufacturing project or those thinking that process and discrete manufacturing, like the poetic line, 'a rose is a rose is a rose,' are the same, read on. For experts, feel free to disagree with my premises as your viewpoint would be of interest.
5.	Process Manufacturing Software: A Primer (8 Pages) by Joseph J. Strub Apr 21, 2003 Abstract : This article looks at ERP software with a very narrow focus, namely that of process manufacturing. Understanding the differences between process and discrete manufacturing can assist you in emphasizing and concentrating on those functions and features that matter most in the process world. This emphasis may clarify your choice of software or, more importantly, help you avoid being saddled with ill-fitting concepts and procedures. If you are a process manufacturing expert, you may find this article somewhat basic. However, for those of you just getting into a process manufacturing project or those thinking that process and discrete manufacturing, like the poetic line, 'a rose is a rose is a rose,' are the same, read on. For experts, feel free to disagree with my premises as your viewpoint would be of interest.
6.	The Middle Kingdom - From Wired to Wireless ( Pages) by Ann Grackin Sep 6, 2005 Abstract : Confused about RFID middleware? RFID middleware has a critical role to play in cleaving together and clarifying the signals and intelligence, bidirectionally from the device layer to the business applications, or out to the communications infrastructure, to the web or satellites. This article explains it all.
7.	Supply Chain Economy ( Pages) by Ann Grackin Sep 6, 2005 Abstract : The US Labor Department reported an increase in jobs in June and July ... but the manufacturing industry cut jobs for a third month in a row. We are moving from a manufacturing economy to a supply chain economy. This article gives the big picture.
8.	Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? ( Pages) by Randy Garland Sep 5, 2001 Abstract : When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.
9.	Five Steps to Business Intelligence Project Success ( Pages) by Lyndsay Wise Sep 3, 2007 Abstract : Many business intelligence (BI) projects fall short of expectations. Unless organizations implement a methodology and benchmark other organizations' successes, BI implementations may fail to provide desired results. This article identifies five steps that organizations should take when implementing BI solutions.
10.	Process Manufacturing Software: A Primer ( Pages) by Joseph J. Strub Sep 3, 2005 Abstract : This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces; and provides cautions and caveats.

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