MicroStrategy Manages Your Customer Relationships And Its Own

by L. Talarico ... MicroStrategy's new CRM product suite, eCRM 7, combines the company's analytical applications with new CRM focused additions such as campaign management and ... http:/.../Research/ResearchHighlights/eCommerce/2000/12/news_analysis/NA_EC_LJT_12_15_00_1.asp - 12k - 2000-12-15 Summary: MicroStrategy has recently added CRM applications to its offerings. The company s new CRM suite, eCRM7, will be generally available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.

Data Mining: The Brains Behind eCRM

by Steve McVey ... Data Mining: The Brains Behind eCRM S. McVey - November 6, 2000 ... lot of attention, one important component is often overlooked - how a company effectively uses ... http:/.../ResearchHighlights/BusinessApplications/2000/11/research_notes/TU_BA_SRM_11_06_00_1.asp - 15k - 2000-11-06 Summary: Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.

The Importance of Server Robustness in CRM

by Mukhles Zaman ... based (US) CRM company, Touchtone is one of a very few companies that has developed a robust CRM package based on these principles. Wintouch eCRM is a hosted ... http:/.../Research/ResearchHighlights/Crm/2004/06/research_notes/PN_CR_MZ_06_15_04_1.asp - 11k - 2004-06-15 Summary: In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a clie

Symix Expands Its Product Offering While Remaining Profitable

by P.J. Jakovljevic ... throughout altered market conditions while actively positioning the company for the digital ... Front Step, Inc., and the pending acquisition of eCRM vendor Profit ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/02/news_analysis/NA_BA_PJ_02_28_00_1.asp - 9k - 2000-02-28 Summary: Symix Systems, Inc. announced, it had completed the acquisition of Profit Solutions, Inc. ('PSI'), it had partnered with Software Plus, and its financial results for the second quarter and six months ended December 31, 1999.

PowerCerv Facing Another Stormy Season

by P.J. Jakovljevic ... eCRM is the Web enablement of CRM functions. ... Integrated Enterprise Response is the company's term for the focus that its enterprise application software brings ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/09/news_analysis/NA_BA_PJ_09_12_00_1.asp - 14k - 2000-09-12 Summary: PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to revitalize itself. In August it announced new products and new components to its e-business suite. Nevertheless, it still has to deal with disappointing financial results for the se

Symix Systems Slips Into Red During Its E-Commerce Transition

by P.J. Jakovljevic ... e-business subsidiary; the acquisition of eCRM provider Profit Solutions, Inc.; a strategic partnership with Commerce One, Inc.; and the Company's on-time ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/06/news_analysis/NA_BA_PJ_06_07_00_1.asp - 9k - 2000-06-07 Summary: On April 20, Symix Systems, Inc. announced financial results for the third quarter and nine months ended March 31, 2000. The operating loss is attributed to the Company's continuing investment in its e-business operations, and the delayed rebound of the traditional enterprise systems market following the

Access Commerce Spices Up North American CRM Fray

by P.J. Jakovljevic ... According to the company's press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/07/news_analysis/NA_BA_PJ_07_05_00_1.asp - 10k - 2000-07-05 Summary: In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

Yet Another ERP/CRM Partnership

by P.J. Jakovljevic ... the company's presence in that market by making it available through Solomon's 500+ authorized channel partners. SalesLogix2000 is a fully integrated eCRM ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/04/news_analysis/NA_BA_PJ_04_28_00_1.asp - 11k - 2000-04-28 Summary: Solomon Software Inc., a leading provider of mid-market financial and business management systems, and SalesLogix, a leading provider of electronic customer relationship management (eCRM), have signed a five-year, multi-million dollar OEM software arrangement.

Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line

by Kevin Ramesan and Katarina Novatzki ... of installation, and affordable pricing with license price tags between $499 and $699 for the CRM and eCRM suites; as a Canadian company, Maximizer's policy is ... http:/.../Research/ResearchHighlights/Crm/2004/09/research_notes/PN_CR_KR_09_23_04_1.asp - 17k - 2004-09-23 Summary: TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding 'best fit,' customer relationship management, small and medium enterprise mar

Remedy Corporation: Poised for a Comeback?

by D. Geller ... e" technology company. For example, while they are well known as a traditional help desk vendor, they have not yet made themselves well known in the eCRM area. ... http:/.../Research/ResearchHighlights/eCommerce/2000/05/research_notes/VN_EC_DPG_05_17_00_1.asp - 22k - 2000-05-17 Summary: Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual profits the company is hoping to regain its former luster.