Data Mining: The Brains Behind eCRM

by Steve McVey ... ÿþData Mining: The Brains Behind eCRM S. McVey - November 6, 2000 Introduction. While customer relationship ... to work. What is eCRM? Customer ... http:/.../ResearchHighlights/BusinessApplications/2000/11/research_notes/TU_BA_SRM_11_06_00_1.asp - 15k Summary: Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.

Advertising Online - A Guide to Successful Market Penetration Part ...

by Deborah Kilpatrick ... For example if you are selling ECRM services in New Jersey, and are only capable of delivering your services in the US, then you may not want to list the ... http:/.../Research/ResearchHighlights/eCommerce/2002/12/research_notes/TU_EC_XDK_12_14_02_1.asp - 9k Summary: Everything stems from your keywords since it is these words that will let you be visible to the billions of online searchers.

The Importance of Server Robustness in CRM

by Mukhles Zaman ... these principles. Wintouch eCRM is a hosted CRM solution designed by Touchtone Corporation to run on IBM iSeries servers. IBM's ... http:/.../Research/ResearchHighlights/Crm/2004/06/research_notes/PN_CR_MZ_06_15_04_1.asp - 10k Summary: In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a clie

Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1 ...

by P.J. Jakovljevic ... with Frontstep Capacity Promiser; Frontstep CRM; Syspro Group with IMPACT CRM and IMPACT eCRM. This is Part 1 of a two-part analysis of recent news from Tier 2 ... http:/.../Research/ResearchHighlights/Erp/2002/04/news_analysis/NA_ER_PJ_04_19_02_1.asp - 18k Summary: While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggern

MicroStrategy Manages Your Customer Relationships And Its Own

by L. Talarico ... MicroStrategy's new CRM product suite, eCRM 7, combines the company's analytical applications with new CRM focused additions such as campaign management and ... http:/.../Research/ResearchHighlights/eCommerce/2000/12/news_analysis/NA_EC_LJT_12_15_00_1.asp - 12k Summary: MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.

Symix Expands Its Product Offering While Remaining Profitable

by P.J. Jakovljevic ... PSI's eCRM Front Office(TM) is one of the industry's first completely Web- based CRM solutions, delivering marketing automation, sales management, service ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/02/news_analysis/NA_BA_PJ_02_28_00_1.asp - 8k Summary: Symix Systems, Inc. announced, it had completed the acquisition of Profit Solutions, Inc. (

Is Oracle Becoming Invincible?

by P.J. Jakovljevic ... partner is a challenging and risky undertaking, the positive news is there ... potential users currently evaluating Oracle products, particularly its eCRM suite of ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/07/news_analysis/NA_BA_PJ_07_26_00_1.asp - 12k Summary: On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has passed SAP to become the world's largest applications software company.

ACCPAC -- Being Much More Than Meets The Eye

by P.J. Jakovljevic ... 2. ACCPAC ePOS. 3. ACCPAC eCRM. ... ACCPAC eCRM. On December 20, ACCPAC announced that it has acquired eWare Limited, an Ireland- based developer of CRM software. ... http:/.../Research/ResearchHighlights/Erp/2003/02/research_notes/EN_ER_PJ_02_04_03_1.asp - 20k Summary: By recently undertaking a number of both prudent and bold initiatives, ACCPAC International, still largely considered an accounting solutions provider, may have gotten the wherewithal to be reckoned with by all earnest enterprise mid-market contenders.

PowerCerv Facing Another Stormy Season

by P.J. Jakovljevic ... On August 8, PowerCerv Corporation announced the general availability of three new e-business components of the PowerCerv eSeries - eCRM, eOrder and eDashboard ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/09/news_analysis/NA_BA_PJ_09_12_00_1.asp - 14k Summary: PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to revitalize itself. In August it announced new products and new components to its e-business suite. Nevertheless, it still has to deal with disappointing financial results for the se

Marketing and Intelligence, Together at Last

by D. Geller ... Market Impact. The move by eCRM firms to embrace ASP offerings is accelerating. In Angara's case an ASP model is a necessity because ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_DPG_08_01_00_1.asp - 8k Summary: Net Perceptions ties its own business intelligence package along with Angara’s technology for improving conversion rates into a tidy ASP package.