ERP Plus and Beyond

by P.J. Jakovljevic ... All diagrams can be modified fairly easily, and administrators will likely ... software; Sterling Commerce for electronic data interchange (EDI); RightFax for fax ... http:/.../Research/ResearchHighlights/ERP/2005/12/research_notes/PN_ER_PJ_12_15_05_1.asp - 26k Summary: ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production, labor collection, shipping, and invoicing processes.

Supply Chain Management Systems for Service and Replacement Parts ...

by P.J. Jakovljevic and Olin Thompson ... users to tie every part (within part lists and diagrams) on a ... a specialist in connectivity and Internet-based electronic data interchange (EDI) for trading ... http:/.../Research/ResearchHighlights/SCM/2005/08/research_notes/MN_SC_PJ_08_02_05_1.asp - 32k Summary: Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of owner