| 1. |
The Perfect Order--Inside-Out or Outside-In? ( Pages)
by Olin Thompson
May 9, 2005
Abstract : The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from a customer point of view . . . inside-out or outside-in?
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| 2. |
When Provider's Value Is Not In Synch With Customer's Value ( Pages)
by Ann Grackin
Nov 2, 2004
Abstract : Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and provider.
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| 3. |
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket ( Pages)
by Jim Brown
Jun 11, 2003
Abstract : Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.
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| 4. |
Application Erosion: Eating Away at Your Hard Earned Value (5 Pages)
by Olin Thompson
Nov 23, 2001
Abstract : Installed applications suffer with time. The value you fought so hard for during the implementation erodes, losing the value that you already paid for. What is Application Erosion, how does it happen and what can you do to avoid or reverse it?
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| 5. |
Quoting and Costing for Multiple Units of Measure ( Pages)
by P.J. Jakovljevic
Sep 7, 2006
Abstract : A common need of plastics producers is real-time shop floor production monitoring. This serves many purposes, including tracking cycles on tools or machines, data collection, precision measurement, analysis and reporting, gage management, and material usage and labor tracking.
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| 6. |
Intentia's Movex for Food and Beverage: Gaining a Foothold in North America Part Three: Observations and User Recommendations ( Pages)
by P.J. Jakovljevic & Joseph J. Strub
Feb 4, 2004
Abstract : The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), business performance measurement (BPM), value chain collaboration, and e-business--although tempting to its target market, it may not likely be as profound or able to deal with the same levels of complexity as the best-of-breed concoctions or the industry’s leaders' offerings. Nevertheless, this software should be on every food and beverage prospect's shortlist of vendors, as it is highly likely to meet the requirements of many mid-size companies and even some large ones.
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| 7. |
Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines ( Pages)
by Edward S. Robins, PhD
Feb 28, 2002
Abstract : Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?
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| 8. |
A New Customer Relationship Management Framework: Twenty-first Century Necessity, or Blowin' in the Wind? ( Pages)
by Paul Greenberg
Sep 21, 2006
Abstract : The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where value had historically been located in products and services, it is now located in the value produced by the customer.
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| 9. |
Discovering and Creating Value in Procurement through Continuous Assessment and Innovation ( Pages)
by Murali Krishnan Sundararajan and Rajib Saha
Jul 17, 2006
Abstract : Improvement is not simply an idea: it is a process. And processes without frameworks are recipes for underachievement, or worse, chaos. For this reason, value leakages in procurement functions must be resolved in a systematic, progressive, incremental, and formalized manner.
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