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Results 1 - 10 of about 346 for Evaluating CRM.
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TEC Products
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Comparing On Demand Customer Relationship Management Service ...
| by Jim Berkowitz |
... Enterprises that are evaluating CRM solutions that include "non-core" CRM functionality
need to be aware of the potential issues associated with these features ...
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| http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_05_05_1.asp - 23k |
| Summary: Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated
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Epicor Claims The Forefront Of CRM.NET-ification. Part 2: Market ...
| by P.J. Jakovljevic |
... of Microsoft technology in the SME market, Clientele's early .NET embracement should
be attractive to Microsoft-inclined
customers evaluating CRM options. ...
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| http:/.../Research/ResearchHighlights/Crm/2002/06/news_analysis/NA_CR_PJ_06_12_02_1.asp - 16k |
| Summary: Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl
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The Lexicon of CRM - Part 3: From R to Z
| by Randy Garland |
... of an investment. When evaluating CRM packages, be sure to factor in
investments of both time
and capital in your ROI analysis. ...
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| http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TU_CR_RGG_11_02_01_1.asp - 18k |
| Summary: CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM
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Recommendations for Users of Acquired Enterprise Resource Planning ...
| by P.J. Jakovljevic |
... Epiphany's CRM customers and other prospective customers evaluating CRM suites should
consider SSA Global's CRM offering if they think they would benefit from ...
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| http:/.../Research/ResearchHighlights/ERP/2006/05/research_notes/EN_ER_PJ_05_02_06_1.asp - 23k |
| Summary: The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of synergistic software developments from other ERP siblings.
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Cincom Asserts Expertise In CRM For Complex Manufacturers Part 2 ...
| by P.J. Jakovljevic |
... control, machinery, medical, telecommunications, heavy equipment, transportation,
power engineering, should
benefit from evaluating Cincom's CRM for Complex ...
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| http:/.../Research/ResearchHighlights/Crm/2002/11/news_analysis/NA_CR_PJ_11_27_02_1.asp - 13k |
| Summary: While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a slew of companies with stronger brand names (not impeded by Cincom’s conservative tacit nature) and/or
financial resources.
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Epicor Software Corp.: Completing Painstaking "e"Volution Part 2 ...
| by P.J. Jakovljevic |
... Users from industries not mentioned above may benefit from evaluating some
stand-alone Epicor product
components (eg, CRM, APS, e-commerce, and business ...
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| http:/.../ResearchHighlights/BusinessApplications/2001/04/research_notes/VN_BA_PJ_04_02_01_1.asp - 29k |
| Summary: Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial
accounting software to a provider of holistic business p
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Lipstream Speaks to Kana
| by L. Talarico |
... customer inquiry is collected and managed by a CRM system. Firms should include
the following questions
when evaluating a CRM vendor: ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_06_00_1.asp - 9k |
| Summary: Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors.
Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites
a way to talk to their customers.
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CRM Mastery Inc.
... offers small & mid-sized enterprises (SMEs) CRM guidance services to assist them
in evaluating
and selecting "best fit" CRM solutions and implementing these ...
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| http://www.technologyevaluation.com/showcases/technology-Directory/D/12892/CRM-Mastery-Inc.html - 7k - 2008-09-01 |
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Geac Announces Q3 Results and Acquires CRM Vendor
| by P.J. Jakovljevic |
... And what about the Geac's SmartEnterprise ERP product suite's CRM extension? ... Other
industries might also benefit from evaluating the above-mentioned Geac point ...
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| http:/.../Research/ResearchHighlights/BusinessApplications/2000/04/news_analysis/NA_BA_PJ_04_20_00_1.asp - 12k |
| Summary: Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider
to the apparel, footwear, and textile industries.
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PeopleSoft Completes Acquisition of Vantive; Vantive CRM ...
| by P.J. Jakovljevic |
... Furthermore, organizations that are in an early stage of evaluating PeopleSoft should
negotiate incorporation
of new CRM applications components by bundling ...
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| http:/.../Research/ResearchHighlights/BusinessApplications/2000/01/news_analysis/NA_BA_PJ_01_21_00_1.asp - 8k |
| Summary: On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest
independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999
with the issuance of approximately 28 million shar
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