Abstract:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to
frontrange solutions:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximi... ...
Published:
2010-09-01
Abstract:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to
frontrange solutions:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximi... ...
Published:
2010-09-01
Abstract:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download! No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force aut (...)
Excerpt related to
frontrange solutions:
Take a tip from the professionals about sales force automation.You'll wonder how you ever managed without it.Free download! No matter how effective...
Published:
2010-03-11
Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war? (...)
Excerpt related to
frontrange solutions:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of ...
Published:
2008-10-13
Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war? (...)
Excerpt related to
frontrange solutions:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of ...
Published:
2008-10-13
Abstract:
Your Challenge: Get Decision Makers' Approval for Deploying Customer Relationship Management Effectively: Beyond Implementation.Specific, Measurable, Achievable, Relevant and Time-Bound. A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for (...)
Excerpt related to
frontrange solutions:
Your Challenge: Get Decision Makers' Approval for Deploying Customer Relationship Management Effectively: Beyond Implementation.Specific, Measurabl...
Published:
2010-03-11
Abstract:
Competition is also flying from many directions since the parent company now competes in many diverse markets, and it now has a number of competitors that vary in size, target markets, and overall product scope. (...)
Excerpt related to
frontrange solutions:
Competition is also flying from many directions since the parent company now competes in many diverse markets, and it now has a number of competit...
Published:
2004-12-17
Abstract:
Competition is also flying from many directions since the parent company now competes in many diverse markets, and it now has a number of competitors that vary in size, target markets, and overall product scope. (...)
Excerpt related to
frontrange solutions:
Competition is also flying from many directions since the parent company now competes in many diverse markets, and it now has a number of competit...
Published:
2004-12-17
Abstract:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source busi (...)
Excerpt related to
frontrange solutions:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a clie...
Published:
2004-11-30
Abstract:
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names. (...)
Excerpt related to
frontrange solutions:
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Seven: Challenges. PJ Jakovljevic - June 11 ...
Published:
2004-06-11
Abstract:
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names. (...)
Excerpt related to
frontrange solutions:
... Inc., one of the leading current providers of integrated accounting, business management, human resources (HR)/payroll and fixed asset solutions for small and ...
Published:
2004-06-11
Abstract:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tu (...)
Excerpt related to
frontrange solutions:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterpri...
Published:
2004-01-31
Abstract:
Best Software/Sage is a company that delivers products based on savvy understanding of its customers' needs, of the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many SME markets, and it is typically a much more difficult task for anyone to cap (...)
Excerpt related to
frontrange solutions:
Best Software/Sage is a company that delivers products based on savvy understanding of its customers' needs, of the competitive forces in the mark...
Published:
2003-07-29
Abstract:
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the second of a series of articles that look at strategies deployed by major enterprise solution vendors to attract the SMB decision makers and whether t (...)
Excerpt related to
frontrange solutions:
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. Th...
Published:
2003-06-30
Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and (...)
Excerpt related to
frontrange solutions:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors...
Published:
2003-06-26
Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and (...)
Excerpt related to
frontrange solutions:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors...
Published:
2003-06-26
Abstract:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people, which does not really help mind share creation in particular segments of interest. (...)
Excerpt related to
frontrange solutions:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people, which does not really...
Published:
2003-06-14
Abstract:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future (...)
Excerpt related to
frontrange solutions:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-fo...
Published:
2003-03-11
Abstract:
The downside, as a rule, is the painstaking integration effort yet to be devised for a number of remaining products in the Sage’s/Best’s family and to be subsequently exerted, as there is always a large time bracket from concept to actual materialization. Further, integration is never a simple feat. (...)
Excerpt related to
frontrange solutions:
The downside, as a rule, is the painstaking integration effort yet to be devised for a number of remaining products in the Sage’s/Best’s family an...
Published:
2002-12-23
Abstract:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor, both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could benefit from integration with Clarus and/or CRM.NET, it (...)
Excerpt related to
frontrange solutions:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor, both internally and...
Published:
2002-12-05