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Lipstream Speaks to Kana

by L. Talarico

... Lipstream's main competitors are Net2Phone and HearMe. ... HearMe has a similar product
to Live Voice called HearMe for Ecommerce. User Recommendations. ...

http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_06_00_1.asp - 9k

Summary: Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites a way to talk to their customers.

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