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Results 1 - 10 of about 19 for Help Desk Comparison.
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TEC Products
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Bolstering the Call Center with Service Resolution Management ...
| by P.J. Jakovljevic |
... in at the call center or at the help desk, or via ... lose all confidence in the
self-help
approach, and ... to start your own custom solution comparison, please visit. ...
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| http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_PJ_12_14_07_1.asp - 17k |
| Summary: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates.
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Peregrine Polishes the Old In-Out-and-In-between
| by D. Geller |
... a typical integration point would be between a CRM vendor's help desk product and ...
your requirements, can add points to Peregrine in a pre-purchase comparison. ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_DPG_08_24_00_1.asp - 9k |
| Summary: Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the company will develop packaged integration solutions between its own products and market leading ERP and CRM
solutions.
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ManagedOps.com – 13 Years and 93,000 Square Feet
| by A. Turner |
... dedicated computing services, integration expertise, help desk support and ... partnerships
or acquisitions to help introduce the ... does not hurt to comparison shop. ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/05/research_notes/VN_EC_ADT_05_08_00_1.asp - 16k |
| Summary: New Hampshire’s “Taylor Group” changes its name, builds a 93,000 square foot data center and lays out a plan to leverage 13
years of application experience to promote its ASP solution.
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Knowledge Management: The Core of Service Resolution Management
| by P.J. Jakovljevic |
... Moreover, IT organizations can increase the effectiveness of employee help desk
operations while
... and to start your own custom solution comparison, please visit. ...
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| http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_PJ_12_12_07_1.asp - 13k |
| Summary: Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence
the need for knowledge management software, which helps companies segment and then distribute the information their customers
want to know.
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Comparing Software Comparison Sites » The TEC Blog
... the software vendors able to meet them, and decide on the best solution, I think
using multiple user comparison
and directory sites could help inform your ...
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| blog.technologyevaluation.com/blog/2007/10/02/comparing-software-comparison-sites/ - 35k - 2007-10-02 |
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Ultimate Connection Seeking Its US Retail Connection Through ...
| by P.J. Jakovljevic |
... We recommend identifying your unique needs and comparison shopping ... make sure that
Solomon
Software or its partner offers a single contract and help desk for all ...
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| http:/.../Research/ResearchHighlights/BusinessApplications/2000/09/news_analysis/NA_BA_PJ_09_20_00_1.asp - 9k |
| Summary: Great Plains announced at the Solomon Partner Conference in August, a number of new product enhancements and/or product alliances
for its recently acquired division and former archrival, Solomon Software. Solomon Value Added Resellers focused on the retail
industry or interested in addressing this dynami
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A Guide to Selecting Process Enterprise Resource Planning Software
| by David Bourque |
... coverage, language and time coverage of the vendor help desk, and delivery ... For more
information and to start your own custom solution comparison, please visit. ...
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| http:/.../Research/ResearchHighlights/ERP/2007/11/research_notes/TU_ER_DB_11_14_07_1.asp - 16k |
| Summary: Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer
the challenge of this new reality, vendors now offer enterprise resource planning systems with far more features and functionality
than ever before. But how can an organization choose
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Siebel Has Done It Again – This Time with Navision
| by P.J. Jakovljevic |
... We recommend identifying your unique needs and comparison shopping, at least for
the ... and/or
its local NSC offers a single contract and help desk for all ...
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| http:/.../Research/ResearchHighlights/BusinessApplications/2000/07/news_analysis/NA_BA_PJ_07_25_00_1.asp - 11k |
| Summary: Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor. On June 21, Navision Software a/s, a Danish
provider of ERP solutions for mid-sized companies, and Siebel Systems Inc. announced a worldwide agreement to deliver 'customer-focused
eBusiness solutions to meet the needs of mid-
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ERP Analytics vs. BI for Manufacturing: Which Is Right for Your ...
... Do built-in ERP analytics meet business requirements and help manage organizational
performance, or
... Click here for your free custom comparison of ERP solutions ...
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| blog.technologyevaluation.com/.../ - 35k - 2008-02-19 |
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What Is ERP, Anyway? » The TEC Blog
... thankful if you please send me articles (or any tools), which can help me in ... components,
and allows you to conduct a free side-by-side comparison of products ...
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| blog.technologyevaluation.com/blog/2007/11/26/what-is-erp-anyway/ - 37k - 2007-11-26 |
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