Justification of ERP Investments Part Two: The Intangible Effects ...

by Dr. Scott Hamilton ... Justification of ERP Investments Part Two: The Intangible Effects of ERP Featured Author - Dr. Scott Hamilton - February 11, 2004. ... http:/.../Research/ResearchHighlights/Erp/2004/02/research_notes/TU_ER_XSH_02_11_04_1.asp - 15k - 2004-02-11 Summary: The intangible or non-financial benefits of an integrated enterprise resource planning (ERP) system can be viewed from several perspectives. For illustrative purposes, the discussion will focus on the benefits for accounting, product and process design, production, sales, and management information syste

Conviction is the Intangible in a Successful Positioning Process

by Lawson Abinanti ... Conviction is the Intangible in a Successful Positioning Process Featured Author - Lawson Abinanti - March 21, 2007. Conviction is ... http:/.../Research/ResearchHighlights/PIM/2007/03/research_notes/MI_PI_XLA_03_21_07_1.asp - 17k - 2007-03-21 Summary: You need conviction to skillfully handle the inevitable criticism during the positioning process. Otherwise, you're likely to try something different every time someone challenges you. This doesn't need to happen. Adopt a positioning process that includes an evaluation criterion.

CRM ROI: Creating a Business Case

by Tom Pisello ... are able to demonstrate ROI on their CRM investments, since most companies indicate that non-financial metrics (often called intangible benefits) outweigh ... http:/.../Research/ResearchHighlights/Crm/2004/07/research_notes/RN_CR_XTP_07_23_04_1.asp - 16k - 2004-07-23 Summary: Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.

Justification of ERP Investments Part 1: Quantifiable Benefits ...

by Dr. Scott Hamilton ... investing in ERP. There are quantifiable benefits as well as intangible benefits in the ERP investment decision. The quantifiable ... http:/.../Research/ResearchHighlights/Erp/2004/02/research_notes/TU_ER_XSH_02_10_04_1.asp - 29k - 2004-02-10 Summary: Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results. Benefits have been indicated for large and small firms, whether they make standard or custom products or are in discrete or process manufacturing envi

Tactical Human Resources Evolves into Strategic Human Capital ...

by P.J. Jakovljevic ... to Forrester Research, more than 85 percent of the market value of a typical Standard & Poor's (S&P) 500 company today is the result of intangible assets. ... http:/.../Research/ResearchHighlights/HumanResources/2006/09/research_notes/TU_HR_PJ_09_27_06_1.asp - 17k - 2006-09-27 Summary: While decades have been spent investing in automation technologies for better use of tangible assets, only recently have enterprises begun to invest in optimizing human capital. Indeed, tactical and administrative human resources management is morphing into strategic human capital management.

The Interview: Having an Experience with Joe Pine

by Ann Grackin ... Goods are tangible and service intangible — and part and parcel of mass customization is the intangible service of helping customers figure out what they ... http:/.../Research/ResearchHighlights/Scm/2004/06/research_notes/RN_SC_XAG_06_22_04_1.asp - 17k - 2004-06-22 Summary: Today's business climate is all about competition - we're lean, we re mean, but competing on price is not where it s at. How do you create a lasting identity and relationship with your customer through your processes from marketing, sales and supply chain to keep them loyal? A fascinating discussion

JD Edwards Reports Strong License Revenue Growth in Q1 2000, but ...

by P.J. Jakovljevic ... Net income for the quarter, excluding amortization of acquired intangible assets was $3.6 million, or $0.03 per diluted share, compared with net income of $4.3 ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/03/news_analysis/NA_BA_PJ_03_28_00_1.asp - 9k - 2000-03-28 Summary: J.D. Edwards & Company reported financial results for the first fiscal quarter ended January 31, 2000.

Geac Announces Q3 Results and Acquires CRM Vendor

by P.J. Jakovljevic ... Net income for the third quarter and nine months ended January 31, 2000 were impacted by charges related to the amortization of intangible assets acquired ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/04/news_analysis/NA_BA_PJ_04_20_00_1.asp - 12k - 2000-04-20 Summary: Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31, 2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider to the apparel, footwear, and textile industries.

Epicor Picks Clarus' Bargain At The Software Flea Market

by P.J. Jakovljevic ... However, net loss for the quarter, which includes $1.8 million in amortization of capitalized software development costs and acquired intangible assets, was ... http:/.../Research/ResearchHighlights/eCommerce/2002/12/news_analysis/NA_EC_PJ_12_04_02_1.asp - 22k - 2002-12-04 Summary: Taking advantage of its rival Microsoft s either reticence or satiation, Epicor recently acquired its long-term partner Clarus for an almost next to nothing price to provide mid-market with a solid add-on e-procurement and, eventually, SRM value proposition too.

If Software Is A Commodity...Then What?

by Olin Thompson ... as in the chart of decision criteria shown, with the product usually the most important issue, services next, tangible issues and finally intangible issues. ... http:/.../Research/ResearchHighlights/Erp/2003/07/research_notes/MI_ER_XOT_07_31_03_1.asp - 13k - 2003-07-31 Summary: Many, if not most categories of software have become commodities. Vendors hate to hear it, but most of the products in a category produce the same results, pretty much in the same way. If this is true, how do user select the right vendor? How does a vendor get selected?