TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/

PeopleSoft Completes Acquisition of Vantive; Vantive CRM ...

by P.J. Jakovljevic ... ÿþ PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems PJ Jakovljevic- January 21st, 2000. ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/01/news_analysis/NA_BA_PJ_01_21_00_1.asp - 8k Summary: On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shar

JD Edwards On The Mend; This Time Might Be For Real

by P.J. Jakovljevic ... sources. JD Edwards currently plans to integrate CRM with its Advanced Order Configurator and Advanced Planning applications in 2002. ... http:/.../Research/ResearchHighlights/Erp/2002/01/research_notes/EN_ER_PJ_01_11_02_1.asp - 19k Summary: Although not quite yet out of the woods, by having product flexibility 'in the bag', and by providing now much more of its own 'must have' collaborative applications (e.g. SCM and CRM), J.D. Edwards might again start looking forward to the future.

MAPICS Unifies The Brand And Interacts For CRM Solutions

by P.J. Jakovljevic & P. Catz ... For manufacturers who need to integrate CRM into their ERP system, SalesLogix will be integrated into MAPICS ERP for Extended Systems by the end of this year ... http:/.../Research/ResearchHighlights/Erp/2001/10/news_analysis/NA_ER_PJ_10_08_01_1.asp - 20k Summary: While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term via

Scala and Microsoft Become (Not So) Strange CRM Bedfellows

by P.J. Jakovljevic ... To that end, the vendor plans to integrate the CRM functions with iScala Collaborative ERP by the end of 2003, while the integration with sales orders, stock ... http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_28_03_1.asp - 16k Summary: The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to hel

IBM Nabs Another Application Vendor

by L. Talarico ... October 28, 1999 - Siebel agrees to closely integrate their CRM applications with IBM's DB2 Universal Database, as well as optimize for the S/390, RS/6000, NUMA ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_31_00_1.asp - 9k Summary: Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict is still out on the impact to future software development.

The Importance of Server Robustness in CRM

by Mukhles Zaman ... For companies that have an AS/400 environment, Wintouch's CRM solution can easily integrate with existing back-end systems like ERP and other applications ... http:/.../Research/ResearchHighlights/Crm/2004/06/research_notes/PN_CR_MZ_06_15_04_1.asp - 10k Summary: In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a clie

Welcome to the CRM Mid-Market Abyss-PeopleSoft

by Kevin Ramesan ... From the integration side, the PeopleSoft Accelerated CRM could easily integrate other PeopleSoft back-office systems like the supply chain management ... http:/.../Research/ResearchHighlights/Crm/2003/06/research_notes/VN_CR_KR_06_26_03_1.asp - 15k Summary: As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and

Microsoft Convergence 2003 portrayed an Enterprise Solutions ...

by Kevin Ramesan ... To that end it is not yet clear how easy MS CRM would integrate through the Biz Talk Server with many Third Party applications and namely with a myriad of ... http:/.../Research/ResearchHighlights/Crm/2003/05/news_analysis/NA_CR_KR_05_02_03_1.asp - 13k Summary: Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft intends to take. To that end the word 'convergence' was not an element of pure fate but rather a portrayal of integration between Microsoft back and f

SAP - A Humble Giant From The Reality Land? Part 2: Expanding ...

by P.J. Jakovljevic ... A second deployment option is to integrate mySAP CRM with supply chain management (SCM) solutions from SAP and other vendors, allowing customer demand to drive ... http:/.../ResearchHighlights/BusinessApplications/2001/08/research_notes/EN_BA_PJ_08_01_01_1.asp - 17k Summary: During its international e-business conference, SAPPHIRE, SAP displayed a bullish attitude, contradicting the current market malaise. SAP touts a multi-pronged answer to prevailing heterogeneous IT environments. The company is staking its future on five pillars - exchanges, portals and the three extended

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...

by Randy Garland ... technology, IBM WebSphere Commerce Suite (WCS), and integrate to OneWorld via ... Intelligence - May 2000, reseller agreement with Microstrategy; CRM - August, 2000 ... http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_18_01_1.asp - 16k Summary: J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head?