 |
TEC Products
|
|
|
|
IBM Nabs Another Application Vendor
| by L. Talarico |
... In an interview with the Wall Street Journal IBM's General Manager of Developer ... These
questions will reveal the nature of the CRM vendor's partnerships. ...
|
|
| http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_31_00_1.asp - 9k - 2000-08-31 |
| Summary: Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict
is still out on the impact to future software development.
|
|
Social Networks: How They're Turning CRM Upside Down
| by Wayne Thompson |
... How They're Turning CRM Upside Down An Interview with Paul ... Social Networks: How
They're Turning CRM Upside Down ... This podcast examines the following questions: ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2007/10/research_notes/PC_CR_WT_10_24_07_1.asp - 18k - 2007-10-24 |
| Summary: Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n
|
|
Applying the Power of Social Networks to Customer Relationship ...
| by Wayne Thompson |
... Networks to Customer Relationship Management An interview with Paul ... This podcast
examines
the following questions: What is the major direction in CRM right now ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/PC_CR_WT_09_19_07_1.asp - 19k - 2007-09-19 |
| Summary: Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a
|
|
How Can Business Intelligence Benefit Small to Medium Businesses?
| by Lyndsay Wise |
... An Interview with Todd Rowe of Business Objects Lyndsay ... ERP) and customer relationship
management
(CRM) systems. ... This podcast examines the following questions: ...
|
|
| http:/.../ResearchHighlights/BusinessIntelligence/2007/10/research_notes/PC_BI_LW_10_31_07_1.asp - 18k - 2007-10-31 |
| Summary: Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is
business intelligence (BI). Download TEC’s latest podcast to find out why BI is so hot right now.
|
|
A Semi–open Source Vendor Discusses Market Trends
| by P.J. Jakovljevic |
... API, including simplified views of item and CRM information. ... TEC Runs xTuple through
the
Gamut of Questions. In interview with the author, xTuple's CEO, Ned Lilly ...
|
|
| http:/.../Research/ResearchHighlights/ERP/2008/10/research_notes/TN_ER_PJ_10_10_08_1.asp - 53k |
| Summary: A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s
footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source
infrastructure.
|
|
Customer Relationship Management Strategies Part Two: Creating ...
| by Mike Holland and Trinh Abrell |
... Gather documents on policies on controls and interview people involved in ... All these
questions
must be addressed to ensure long-term usage of your CRM system ...
|
|
| http:/.../Research/ResearchHighlights/Crm/2005/02/research_notes/MI_CR_XMH_02_15_05_1.asp - 34k - 2005-02-15 |
| Summary: CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills.
|
|
CPR on BPR: Practical Guidelines for Successful Business Process ...
| by Randy Garland |
... where to start the reengineering process, developing challenge goals, and deciding
which customers and employees
to interview. ... Key Questions to be Answered: ...
|
|
| http:/.../Research/ResearchHighlights/Crm/2001/08/research_notes/TU_CR_RGG_08_23_01_1.asp - 23k - 2001-08-23 |
| Summary: Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some
practical steps for actually performing business process analysis and fostering change in your company.
|
|
Human Resources: No Laughing Matter » The TEC Blog
... the high-level requirements they want in a candidate; but that doesn’t mean they
always know the right “technical”
questions to ask during the interview. ...
|
|
| blog.technologyevaluation.com/blog/2008/04/07/human-resources-no-laughing-matter/ - 47k - 2008-04-07 |
|
Is Your Store Customer-centric?
| by James E. Dion |
... Anderson said in an interview in December that the company's "customer-centricity ...
When you have answered these questions, you are ready to structure your store ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2006/06/research_notes/EN_CR_XJD_06_23_06_1.asp - 16k - 2006-06-23 |
| Summary: Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction.
|
|
Data Governance: Controlling Your Organization’s Mission ...
| by Lyndsay Wise |
... Mission-critical Information An Interview with Daniel ... This podcast examines the
following
questions: ... doing transitional CRM [customer relationship management ...
|
|
| http:/.../ResearchHighlights/BusinessIntelligence/2007/12/research_notes/PC_BI_LW_12_05_07_1.asp - 15k - 2007-12-04 |
| Summary: Controlling your company’s key information through data governance is more than just good practice—it can make the difference
between success and failure at meeting compliance requirements and at arming your organization with a competitive edge.
|
|
CART 
