Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced.
To that end, Webcom Inc. has leveraged its vast expertise earned while addressing
J Part 2
Webcom had used the JIRA issue tracking system , which at the time allowed users to create a workflow based on a set of offered statuses. However, at the time (the things might have meanwhile changed though) there was not the user’s ability to create statuses and workflows at will. For instance, the offered statuses were “open,” “in progress,” “closed,” etc., but the user could not create a custom status like “material returned”, “in engineering”, “being analyzed” or so.