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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part ...

by P.J. Jakovljevic

... mid-market CRM vendors such as Onyx, Pivotal, Kana, and E ... individual enhancements
of interest to manufacturers, including asset management, contract management ...

http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_29_03_1.asp - 25k - 2003-08-29

Summary: Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunit

Epicor Reaches Better Vista From This Vantage Point Part Three ...

by P.J. Jakovljevic

... Accounts Receivable, Inventory Management, Asset Management, Job Order ... Advanced Project
Management, Enhanced Personalization ... CRM, Pivotal, Kana, Salesforce.com ...

http:/.../Research/ResearchHighlights/Erp/2003/06/research_notes/EN_ER_PJ_06_14_03_1.asp - 30k - 2003-06-14

Summary: Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people, which does not really help mind share creation in particular segments of interest.

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic

... be the likes of Onyx, Pivotal, Kana, E.Piphany ... PSA) area, with the recent project
management enhancements to ... enhanced link between its FAS Asset Accounting and ...

http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_11_04_1.asp - 28k - 2004-06-11

Summary: The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names.

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