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TEC Products
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Learning Management Suite:ReadyGo ReadyGo WCB + Suite
... Course Builder's wizard-like interface to create a e-learning courses that ... SST provides
student registration, tracking of test and survey questions, and the ...
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| http:/.../software/327-17123/Learning-Management-Suite/ReadyGo-ReadyGo-WCB-Suite.html - 5k - 2008-06-18 |
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Experiencing the Customer Experience: Listening to, Learning from ...
| by Bruce Culbert |
... company got it right for its customer early on by learning and acting in ... to guide
them, Benjamin
Studios put together a customer feedback survey (see scorecard ...
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| http:/.../Research/ResearchHighlights/CRM/2007/02/research_notes/MI_CR_XBC_02_28_07_1.asp - 25k - 2007-02-28 |
| Summary: To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they
are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management
is all about.
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Performance and Compensation Management at the Core of Human ...
| by P.J. Jakovljevic |
... Genesys recently released the results of its HCM trends survey. ... payments, payroll
processing,
self-service, competency-based learning management, performance ...
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| http:/.../Research/ResearchHighlights/HumanResources/2006/09/research_notes/TU_HR_PJ_09_28_06_1.asp - 17k - 2006-09-28 |
| Summary: Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage
by aligning managers and employees with corporate goals. There is now a statistical and causal relationship among key HCM
applications and operating income growth.
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The Customer Relationship Management Vision: It Starts with ...
| by Michael Chuchmuch |
| <% articleid = 4200%>. ... |
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| http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_XMC_12_19_07_1.asp - 47k - 2008-02-01 |
| Summary: An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined
here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It s all about people and
relationships.
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Business Performance Management Basics: An Overview of Business ...
| by Lyndsay Wise |
| <% articleid = 4201%>. ... |
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| http:/.../ResearchHighlights/BusinessIntelligence/2007/12/research_notes/TU_BI_LW_12_21_07_1.asp - 45k - 2008-02-04 |
| Summary: Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns
and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits
to implementing a BPM solution.
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Your Guide to Enterprise Software Selection: Part Two
| by Bill Carson |
| <% articleid = 4209%>. ... |
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| http:/.../ResearchHighlights/TechnologySelections/2007/12/research_notes/TU_TS_BC_12_28_07_1.asp - 40k - 2008-02-04 |
| Summary: Enterprise software selection is a risky undertaking. Even after you ve determined your requirements, the crucial software
assessment and negotiation phases are potential minefields. Find out how you can reduce the risk involved in choosing a solution
that meets your needs.
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Your Guide to Enterprise Software Selection: Part One
| by Bill Carson |
| <% articleid = 4208%>. ... |
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| http:/.../ResearchHighlights/TechnologySelections/2007/12/research_notes/TU_TS_ER_BC_12_26_07_1.asp - 41k - 2008-02-04 |
| Summary: Enterprise software selection is a risky undertaking for any organization. Find out how you can reduce the risk with a best-practice
approach to assessment, evaluation, and selection and learn how to reduce the time and cost involved in choosing the right
solution.
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6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
| by Ver a Inoue |
| <% articleid = 4210%>. ... |
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| http:/.../Research/ResearchHighlights/HumanResources/2007/12/research_notes/TN_HR_VI_12_31_07_1.asp - 38k - 2008-02-04 |
| Summary: In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains
one simple question: what do you think the main trends in [domain] will be for 2008 and 2009? Here are their answers.
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So What s the Big Deal with Chemicals?
| by Olin Thompson and P.J. Jakovljevic |
| <% articleid = 4203%>. ... |
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| http:/.../Research/ResearchHighlights/ERP/2007/12/research_notes/TU_ER_XOT_12_24_07_1.asp - 43k - 2008-02-04 |
| Summary: Due to the inherent challenges of the industry, most chemical companies are still unable to profitably respond to highly variable
demand, or to execute predictable product supply strategies.
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Software Evaluation and Software Selection
| by TEC staff |
| <% articleid = 4198%>. ... |
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| http:/.../ResearchHighlights/TechnologySelections/2007/12/research_notes/TU_TS_STF_12_17_07_1.asp - 48k - 2008-02-01 |
| Summary: Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that
are properly weighed against an enterprise s needs, what-if scenarios, and supporting graphics and reports are essential
when making a software selection.
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CART 
