A Tectonic Shift in Communications Customer Life Cycle Management

by P.J. Jakovljevic ... to remove process barriers across the customer life cycle, from targeting ... Technical platform integration aims at reducing implementation costs for service ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_04_05_1.asp - 18k Summary: Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

Product Life Cycle Management (PLM) in ProcessPart 3: Process PLM ...

by Olin Thompson ... Another key area of integration is portfolio management. ... Recommendations. Product Life Cycle Management or PLM is a proven tool in increasing competitiveness. ... http:/.../Research/ResearchHighlights/Erp/2002/12/research_notes/MI_ER_XOT_12_22_02_1.asp - 13k Summary: A Process PLM system must accommodate rapid, global deployment of the system. This need drives specific requirements to minimize both the start-up and the long-term cost of ownership of the system. This article, third in a series details those requirements.

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & ...

by P.J. Jakovljevic ... customer experience," bringing a point of differentiation to the customer life cycle. ... is likely that its new strategy will include the integration of solutions ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_05_05_1.asp - 24k Summary: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

Comparison of ERP and CRM Markets' Life cycle Snapshots

by P.J. Jakovljevic ... Easier enterprise applications integration or interconnectivity, more flexible pricing ... collaborative processes relating to the customer life cycle, product life ... http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/TU_CR_PJ_01_31_04_1.asp - 29k Summary: Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tu

Product Life Cycle Management (PLM) in Process Part 2 Process PLM ...

by Olin Thompson ... In Part One of this series, we discussed Product Life Cycle Management as a ... In addition, the integration of administrative functions into the processes can ... http:/.../Research/ResearchHighlights/Erp/2002/12/research_notes/MI_ER_XOT_12_08_02_1.asp - 12k Summary: This part of the series on Product Life Cycle Management in Process explores the business motivations by review business strategies.

Critical Components of an E-PLM System

by Michael Bittner ... 2. Needs Change at Each Product Life Cycle Stage. ... However, most traditional product data management (PDM), computer-aided design (CAD) integration, and project ... http:/.../Research/ResearchHighlights/PLM/2005/10/research_notes/TU_PL_MB_10_21_05_1.asp - 16k Summary: E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites. However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest in PLM, are as likely to lead the way.

Integration is the Name of the Game in Software Systems

by Rachel Davis ... of after-market parts, and assess the potential for integration of products ... mySAP Engineering & Construction, which integrates the full life cycle of products ... http:/.../Research/ResearchHighlights/Erp/2002/08/research_notes/MI_ER_XRD_08_01_02_1.asp - 14k Summary: This article, originally published in Engineering Times, on how companies are employing ERP is based on an interview with Ben Spencer, TEC’s Senior Director of Knowledge Bases and Content Development.

Content Integration - Consultants

... & reporting Specialization with SAP, Lawson, and PeopleSoft Life cycle support of ... web hosting, portal development, web design and ecommerce integration company ... http://www.technologyevaluation.com/showcases/consultants/cat/87283/Content-Integration.html - 15k - 2008-09-04

SAP - A Humble Giant From The Reality Land? Part 4: SAP's Strategy

by P.J. Jakovljevic ... devised to form SAP's service infrastructure covering the entire life cycle of an e ... Oracle's for that matter) huge potential advantage is the integration of its ... http:/.../ResearchHighlights/BusinessApplications/2001/08/research_notes/EN_BA_PJ_08_07_01_1.asp - 18k Summary: It appears as though SAP feels confident now that its software solutions outside of its core ERP can stand on their own and attract new customers.

Enterprise Content Management: It Is More Than Just Web Content ...

by Hans Mercx ... are in a late majority stage within the ECM life cycle. ... is also still in the early adapters' cycle. Content integration is the capability to combine (part of ... http:/.../Research/ResearchHighlights/ContentManagement/2006/06/research_notes/TU_BP_HM_06_08_06_1.asp - 17k Summary: Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are focusing on key areas.